Job description
Are you an experienced Control Room Systems expert or someone with a background in Radio Design for both vehicle and wider comms environments who can work with customers to design solutions for their specific needs?
If so you may be the right person for this role and we want to hear from you.
Solution Architect – Emergency Services
Location: Haywood Road, Warwick
Ref: V14001
At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7.
What you’ll do:
The role will involve creating winning technical solutions to the needs of potential new customers. It will involve close working with Account, Business Development, Product, Bid, Procurement, Project, and Service functions within Telent, and close working relationships with both suppliers and customers.
In creating winning technical solutions to the needs of potential new customers, you will:
- Create and cost solutions in response to specific customer requirements
- Describe the solution details and compliances within the required tender format
- Present the solution to customers
- Develop generic solutions to industry needs and requirements, including the identification and integration of innovative products and services from new/existing technology partners.
- Provide consultancy advice to customers as part of Pre-Sales engagement or in accordance with the agreed scope of work and timescales.
Who you are:
Key requirements:
- Excellent track record of successful delivery of complex projects within the Emergency Services, Utilities and Public sector.
- Broad technical knowledge of products/solutions for these sectors, specifically: Control Room systems, Radio networks, Vehicle systems, Remote Site/Station systems and ESN.
- Excellent client facing skills.
- Strong and proven ability to work under pressure.
- Excellent communication and interpersonal skills.
- Excellent oral and written communication skills.
- Excellent financial and commercial awareness.
- Excellent influencing and negotiating skills.
- Ability to communicate at all levels in the business.
- Proven experience of managing complexity and change.
- Realising all the needs of the customer properly and being able to provide them with appropriate and precise solutions.
- Multi-tasking and time management.
- Working Knowledge of Health and Safety and Environmental legislation
- Strategic approach to client management.
- Encourages open and honest communication as part of a workplace environment that is proactively focussed on creating project service solutions that facilitate business objectives.
- Builds trusting relationships with customers, suppliers, and colleagues by consistently delivering on promises, being sensitive to the needs and feelings of others and presenting a balanced view.
- Is innovative and finds ways around difficult problems not giving up.
- Challenges the status quo, drives, and supports new processes and directions
- Has a strong eye for detail and quickly reacts to identify and resolve problems
- Sheer passion and dedication towards work.
What we offer:
A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- Vehicle: Commercial, BEN2
- 33 days holiday, including public holidays, plus the option to buy or sell five days each year
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Brilliance brought together.
We are guided by our values and behaviours:
- Be Inclusive
- Take Responsibility
- Collaborate
- Be Customer-focussed
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