Strategic Communications Insights Officer - GCS International (Insights) London, England
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About the job
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Location
About the job
Job summary
Job description
This is an exciting opportunity to lead international work to build the insights and research capability of our partners and allied governments overseas as part of the Cabinet Office Government Communication Service International (GCSI).
Led by the Cabinet Office in partnership with other government departments and our embassy network, the unit deploys experts from across the Government Communication Service (GCS) and the wider civil service to support short to long term strategic insight and research projects that support UK Government overseas objectives with 35 partner and allied governments around the world.
Responsibilities & Duties
- Support delivery of a portfolio of international projects of research, insight and evaluation work to inform communications programmes and strategies across multiple countries and geographic regions
- Media and social media analysis around key topics and themes
- Commissioning international polling and qualitative research
- Build the capability of partner governments in communications insight, utilising best practice and expertise from the UK Government
- Collaboratively work with key stakeholders to adapt UK best practice to local context.
- Monitoring and evaluating effectiveness of projects, including financial reporting.
- Supporting the improvement of the business unit through providing feedback from projects to help drive professional development within the team.
- The successful candidate will need to be willing and available to support international projects through ad hoc travel overseas, and will need to successfully qualify for FCDO travel insurance as well as SC security clearance in order to take up the role.
Person specification
Experience / Ability
Essential:
- Experience analysing and making actionable recommendations from data sources and research in order to solve business problems, ideally these would relate to communications in some way.
- Social research experience using quant and qualitative research methodologies.
- Experience developing of research materials and tools (i.e. questionnaires, discussion guides, reports) in order to meet needs set out in a brief or business problem and / or monitor performance against comms KPIs.
- Proven ability to project manage and deliver to tight deadlines. This is a demanding role so a track record of managing multiple complex research and communications tasks is essential.
- Excellent report writing, presentation and data visualisation skills.
- Excellent interpersonal skills, where possible demonstrated with overseas experience.
- Able to play a role in maintaining a positive and inclusive culture within the team.
Desirable:
- Behavioural Science expertise.
- Experience managing research projects and suppliers to ensure high quality deliverables to agreed timelines.
- Consultancy mindset - experience and understanding of advising clients is highly desirable.
- Experience of media and social media analysis toolst.
- Experience of using social media and/or media analysis tools .
- An understanding of, and practical experience with data analysis and visualisation tools, e.g. Data Studio, Tableau or Power BI.
- Experience working with high volumes of data and appropriate tools (e.g. python, R, Google BigQuery).
- Some initial experience of line management desirable but not essential.
Technical
- Should have technical research and evaluation skills, with experience of working across a range of qualitative and/or quantitative research techniques.
- Other relevant qualifications / accreditations e.g. Market Research Society, Government Social Research are desirable but not essential.
- IT and Data Analytics Skills.
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Managing a Quality Service
- Communicating and Influencing
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
Application process
Please provide us with the following using the online form:
- A Statement of suitability of up to 500 words.
- A CV
- Behaviours Statements (as outlined in the application form).
If a large number of applications are received then a pre-sift will be completed based on the lead competency of working together. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
For the interview you will be assessed on your experience and the behaviours outlined.
Expected timeline (subject to change)
Expected sift date – To be confirmed
Expected interview date/s – To be confirmed
Interview location - Virtual using Google Meet
Further Information
A reserve list may be held for a period of XX months from which further appointments can be made.
Any move to The Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
VETTING REQUIREMENTS
All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK.
The requirement for SC clearance is to have been present in the UK for at least 5 of the last 5 years.
Failure to meet the residency requirements will result in your security clearance application being rejected.
If you require SC clearance you will need to provide evidence of the below requirements.
Checks will be made against:
- Departmental or company records (personnel files, staff reports, sick leave reports and security records)
- UK criminal records covering both spent and unspent criminal records.
- Your credit and financial history with a credit reference agency
- Security Services records
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: [email protected].
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: [email protected].
For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
