Engineer - Field Service Guildford, England
Job description
At B. Braun we play a critical part in protecting and improving the lives of patients… if you are looking for a role where you can really make a difference… this could be the opportunity for you!
We have an exciting opportunity for a Field Service Engineer to join our Technical Services team delivering the maintenance of a range of B. Braun equipment in Guildford, Crawley and the surrounding areas. You will be required to travel and attend overnight stays as part of the role.
You will predominantly be working to support our dialysis customers, performing on-site servicing and repairs at customer sites, including patient homes where required.
If you’re dedicated to ensuring the highest quality of technical service and able to deliver excellent levels of customer service, we’d love to hear from you.
Here is what you can expect to be doing:
- Ensuring and delivering the highest quality maintenance services for the delivery of excellence in customer service.
- Self-scheduling of PPMs on contracted equipment direct with customers as required.
- Ensuring Technical Services key performance indicators are met for customers, including repair turn-around times, PPM completion and uptime.
- Proactively seeking to improve the processes and service provided by B. Braun Technical Services.
- Providing accurate and detailed reports on all work carried out.
- Developing strong and productive relationships / partnerships with customers.
- Ensuring effective maintenance and calibration of all B. Braun provided tools and test equipment.
- Responsible for the accurate management of issued stock items.
What you’ll need to succeed:
- Experienced and skilled in providing comprehensive technical repair and servicing.
- Qualified to HNC or equivalent in Engineering (preferably Electronics).
- A competent and experienced hands on service engineer, with the ability to problem solve effectively and efficiently.
- Flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines.
- A team player, with the ability to also work unsupervised using their own initiative.
- An excellent communicator with the ability to deal and interact with customers effectively at all levels.
- Full driving licence
About B. Braun Technical Services: We provide excellence in technical innovation, education and solutions. You will be required to travel and attend overnight stays as part of the role.
Cutting edge technology enables us to maintain and repair equipment quickly, conveniently and to the highest possible standard with an unwavering dedication to customer care.
Customised services and maintenance programmes are built to suit the individual needs of the hospital trusts with a range of technical education workshops and courses, ensuring delivery of significant benefits.
In return we will provide the following benefits:
- 27 days annual leave plus bank holidays
- Potential annual bonus scheme
- Company Pension scheme - employer contribution match up to 7%
- Life assurance 3 x annual salary
- Group Income Protection Scheme
- Private Medical Insurance option
- Occupational Sick Pay
- Assistance with further study
- Learning and development opportunities
- Enhanced family friendly payments
- Aviva Employee Assistance Programme which includes access to digital wellbeing programmes
- Aviva DigiCare Workplace App which includes access to a free digital GP and a health check
- Recognition and long service awards
- Professional subscription reimbursement when required for your role
- Health and wellbeing activities
- Financial education support
- Access to our benefits app with fantastic discounts from hundreds of retailers and instant access to your digital payslip
Optional benefits:
- Westfield Health Cash Plan
- Blue Light Card
- Discounted gym membership
- Cycle to work scheme
- Costco Wholesale membership
- WSL – 40% off Will writing service
- Taste Card
To find out more about working at B. Braun, search #weareteambb on LinkedIn, Instagram, Twitter and Facebook.
