delivery manager Remote
Job description
At Semble, we are on a mission to improve the way healthcare is delivered to millions of people by providing doctors and their teams with powerful, innovative, intuitive and secure software. Our cloud-based clinical system is already used by hundreds of clinicians, making their lives easier and saving them money, while structuring their health data to help research. We are a passionate and driven team, lucky to be making a change in healthcare!
Semble has recently raised our Series A funding, and are looking for an experienced and energetic Delivery Manager to join the team.
This role can be fully remote in Europe (with occasional travel to our London office) within +/- 2 hours of the GMT timezone. We are unfortunately not able to consider candidates located outside this timezone at this stage.
About you
The Delivery Manager works closely with one or more Product Delivery teams to embed and enhance good working practices with a focus on delivery. Our ideal candidate will have experience of coaching and facilitating a continuous improvement process resulting in a better overall delivery of value to clients. You will be working closely with both the Product and Tech teams, utilising an Agile methodology.
Being successful in this role means:
- Helping shape the operational delivery of work; ensuring that the right processes are in place to support delivery
- Coaching teams to be the best they can be
- Thinking outside of the box
What you will be doing
- Challenging and improving organisational processes
- Encouraging, coaching and facilitating a continuous improvement process, mindset and environment and be a driver in positive change to the organisation
- Acting as an enabler to the delivery process and ensuring that exceptional value is provided to our clients through software that is delivered on time, is efficient and finished to a high quality standard
- Collating and tracking metrics to help with effective forecasting so that delivery estimations are as accurate as possible
- Highlighting areas of inefficiencies; and investigating end to end cycle time improvements
- Facilitating ceremonies, workshops and discussions; mentoring and encouraging teams and individuals in self-organisation, cross-functionality and collaboration to solve problems and drive higher productivity
- Helping to both highlight and proactively manage cross-team dependencies
- Promoting and embedding Agile principles and delivery techniques
- Supporting teams in identifying and resolving blockers to delivery
- Protecting the teams and making sure they collaborate, communicate and focus on what is most important
Required skills
- 1-3 years’ experience in a Delivery Manager or Scrum Master role
- Ability to perform Delivery Manager responsibilities across more than one team
- Solid understanding and experience in embedding Agile methods and frameworks such as Scrum, Kanban, Lean
- Strong interpersonal skills including facilitation and coaching and able to lead and influence others
- Good communication skills and experience liaising with all levels of Stakeholders
- Able to solve problems and issues as they occur in a calm, methodical manner
- Ability to challenge where appropriate
- Enthusiastic, driven, self-motivated with a focus on quality and client value
- Able to work independently, excellent personal organisation and able to demonstrate consistently balanced good judgement and logical thought prioritisation
- Collating and tracking metrics to help with effective forecasting so that delivery estimations are as accurate as possible
- Promoting and embedding Agile principles and delivery techniques
- Facilitating Agile ceremonies
Desirable skills
- Experience using: Jira, Miro
- Experience introducing Agile to non-software development teams
- Start up or scale up experience for a technology product company
- Experience of setting up new teams
- Experience of managing projects
What you’ll get in return
- The great feeling coming with knowing you do something that matters: improving healthcare!
- £40 - 55k package (based on your experience and the value you can bring)
- Autonomy and ownership – we’ll set the vision and share the context, then we trust you to run with things – that’s the reason we hire you!
- 36 days off: 25 holidays +bank holidays +3 extra days (birthday and ‘feel good’ days) - that we will expect you to actually take so you can recharge and rest.
- Company Equity - We appreciate and recognise all of our employees’ contributions, so everyone is eligible for Semble share options!
- Private Health Insurance – covering physical and mental health, as well as dental and optical!
- Hybrid & flexible work environment – work from anywhere in the UK, with also some flexibility to work across Europe. You decide how much or how little you go to the office.
- Get the tech you need - You will get the latest MacBook (unless you prefer Windows) and take your pick across a wide range of equipment to set up your home office ergonomically.
- Work alongside an inspiring team – our two founders have started Semble after a successful startup exit, and your future colleagues are all knowledgeable and innovators in their field.
- Fantastic office space in Central London, near Monument / Fenchurch Street stations - with a roof terrace, squash courts, weekly animations, loads of natural light, and cute doggies!
- The usual free bits coming with nice offices (coffee, tea, fruits, weekly happy hours and breakfast, yoga classes...).
We welcome applications from people of all backgrounds and all walks of life, including any typically underrepresented groups in the technology industry. We also encourage applications from disabled and neurodiverse candidates, so if there are any adjustments we can make to support you throughout the recruitment process, please do let us know.
