data specialist Bristol, England
Job description
In support of our continued growth we are pleased to announce that a vacancy has become available for a Fixed Term, full time Data Collection Admin to join our team and play a key role in supporting the Senior Customer Engagement & Insight Officer with a particular focus on the collection and input of data about our customers
What you will receive
- A starting salary of £24,560 with the opportunity to obtain additional performance related pay increments
- 37 hours per week in a hybrid / agile working environment
- 30 days annual leave + Bank holidays + 1 day volunteering leave + ability to buy up to 5 days additional annual leave
- £700 flexi-benefit per year that can be used towards breaks away, treatments, counselling, fitness activities insurances, family activities and many more options
- 6.16% pension contribution + life assurance
- Company sick pay of up to 14 weeks full pay + 14 weeks half pay
- Access to an interest free loan of up to £1000
- Access to development opportunities to enhance your career through Brighter Places University
- Paid professional membership
- As well as a whole host of other benefits including; free immunisation, eye tests, discounted bus fares, independent financial advice, EAP, fresh fruit in the offices and more!
What will you be doing?
- Use a variety of methods to capture resident information to cleanse data records
- Input data into the Brighter Places housing management system to give us better insight about our residents
- Develop processes to help keep resident information updated
- Gather data insight from various resources such as surveys and through feedback
- Collating data to analyse trends to enhance customer satisfaction
- Support with preparing reports and/or presentations of data insight
- Support the wider Customer Experience & Insight team with any additional tasks.
Who are we looking for?
At Brighter Places attitude is key! We are looking for candidates to really drive forward and challenge us with new ways of thinking. Values driven with a passion for delivering exceptional customer service, you will be a real champion of delivering our property related safety servicing programmes.
You will be customer conscious and will take a collaborative approach with the ability to develop and sustain partnerships with a range of external and internal stakeholders.
So, how do you apply?
For an informal chat about this position, please contact us on [email protected]
The closing date for this vacancy is Monday, 24 July 2023 at 9am. Interviews will be held on August 2023.
To apply, we ask candidates to please complete our application form below or send us your CV and covering letter to [email protected]. However, we recognise that this doesn’t suit everyone so please contact us at the email above if you need adjustments to allow you to apply.
Role Profile
At Brighter Places, we know diversity within the work place fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in Brighter Places workforce. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ candidates and applicants with disabilities.
If you need any reasonable adjustments or have any specific needs we can support with in relation to your application please do let us know, we will be happy to help.
