Data Analyst Southwark, England
Job description
Data Analyst
An exciting opportunity
In the fast-paced and dynamic sector of international student recruitment, it is vital that we spot trends and changes in the customer journey at an early stage. The Data Analyst role is pivotal to this mission and collects, analyses and interprets complex data sets to provide actionable insight to increase student enrolments and identify areas of risk. Your expertise, along with the team, will uncover valuable insights and make a meaningful impact on our business success.
You will play a vital role in reporting on critical internal and external metrics across the recruitment pipeline in a continual effort to support effective decision-making to increase overall sales productivity. Whilst working very closely with other Data Analysts and recruitment teams worldwide, you will follow a systematic approach to analytics and user behaviour to track KPIs along the customer journey.
As a company we are on a journey up the data maturity curve and we envision this role will grow with us and be an integral part of that programme.
We set ourselves high standards and as a team we continually stretch and support each other to achieve more to make progress on our team’s purpose: to provide data driven, impactful and actionable insights to improve our pipeline and grow our business opportunities.
This role is full time and remote first, with monthly meetings in London with your team.
About us
For more than 80 years, Kaplan has been a pioneer in expanding educational access and transforming learning through new technologies. A recognized world leader in education with a presence in 28 countries, Kaplan empowers students, professionals, universities, and businesses to keep advancing in an ever-changing world.
Kaplan International Pathways offers international students a wide range of flexible study options - from university preparation programs in the UK, USA, and Australia through to full degree programs in Singapore, Hong Kong, and Australia. Through our expertise in international student recruitment and reputation for high-quality teaching and pastoral care, we welcome thousands of international students from more than 100 countries into our colleges each year.
Our approach
At the heart of our educational approach is a belief in supporting students to become independent, motivated learners who will thrive in higher education. To do this, we recognise the need to provide a flexible, responsive experience which meets needs of learners who differ in background, requirements, and pace. Our classrooms are active learning spaces and lessons are primarily student-centred. Students are also involved in shaping their programme so that they specialise in their area of interest according to their strengths and intended progression route and get the chance to undertake projects personalised to their interest and path. For many, this is a very different model for learning but one which results in highly engaged students who take responsibility for their academic success.
About the team
The Data Analytics and Insights team is evolving. As we embark on a digitalisation project, supported by EY, to transform our student recruitment journey, we envisage the nature of the team’s work will develop and change over time. Whilst you contribute your ideas and experience to the project and business as usual, we commit to listening to your voice, upskilling (where necessary) and giving you fulfilling and enjoyable work. Whilst we are at the beginning of this two-year journey, this is a great time to join this growing team.
About the role
You will have responsibility for:
Data Analysis and Interpretation: Employ statistical techniques and analytical tools to analyse data, identify trends, patterns, and correlations. Interpret and present findings in a clear and concise manner to stakeholders, providing actionable insights to support strategic and operational decision-making.Data Collection and Cleaning: Working with the Data Quality Manager, gather and organize data from various sources, ensuring data integrity, accuracy, and completeness. Identify and resolve data quality issues to maintain reliable data sets.
Reporting and Visualization: Develop comprehensive reports, dashboards, and data visualizations to effectively communicate analytical findings and complex data sets to non-technical stakeholders. Ensure the presentation of data is visually appealing, intuitive, and easily understandable.
Data Modelling and Forecasting: Working with the Data Scientist, use statistical modelling and forecasting techniques to predict future trends and outcomes based on historical data. Collaborate with cross-functional teams to develop and improve forecasting models to enhance accuracy and effectiveness.
Data-driven Recommendations: Collaborate with business stakeholders to understand their needs and provide data-driven recommendations and solutions. Support departments across the organization by providing insights on market trends, operational efficiency, and key performance metrics.
Continuous Improvement: Stay updated on the latest industry trends, best practices, and emerging technologies in data analysis. Proactively identify opportunities for process improvement, automation, and efficiency gains within the data analysis workflow.
About You
To be successful in this role, you don’t need to have experience in every responsibility listed in ‘About the role’, and you don’t need to be an expert in International Higher Education. What we are looking for is someone with the below skills who is interested and passionate about the sector we are in and how data insights can advance it.
3 + years of experience as a data analyst, or similar role, with a strong track record of manipulating and analysing complex data sets
Substantial experience producing management-level reporting and presenting findings, including dashboards, charts, MS PowerPoint.
Proficiency in computing languages and database administration, for example, SQL, R, Regression, Python, or other programming languages commonly used for data analysis
Proficiency in CRM tools, such as Salesforce, or similar
Proficiency in visualisation tools, such as Looker, Power BI, Tableau or similar
Strong knowledge of statistical concepts and experience of applying statistical techniques to data analysis
Advantageous to have experience with data modelling and forecasting techniques
Excellent analytical and problem-solving skills, with a keen attention to detail
Strong and confident communication skills (verbal and written), including an ability to communicate technical information effectively to non-technical stakeholders
Ability to work independently and collaboratively in a fast-paced, deadline driven environment
Strong solution focus and positive attitude
You will be most successful in this role if the below resonates with you:
Team player: you are as passionate about the team’s successes as you are about your own, and you are keen to coach and supporting you peers
Attention to detail: you’re the person who spots the rouge number, knows which points matter to the business in a presentation and loves simplifying the complex.
Continual improvement: you’re always looking for opportunities to be better and develop systems and processes.
Initiative and teamwork: you enjoy the space to take initiative and make things happen. You’ll have a team to support you whenever you need it, but lots of freedom to get involved in different projects and grow in the role.
A love for problem solving and a curious mind, drawing together complex information to find solutions and champion change.
A high degree of autonomy with the ability to take a project or task from defining requirements through to completion.
The sort of personality who thrives in a fast-moving and quickly changing environment, whilst staying organised
You enjoy networking and collaborating closely with stakeholders across the business and globe to bring the value of data back to the every day.
We always consider applications from candidates with interesting and diverse experiences. If you only fit some of the requirements listed above, but still think you would be a good fit for the role, please send in an application.
Application method and closing date
Please submit a CV and covering letter explaining why you believe you are a suitable candidate for the role and your motivation for joining our team along with your current and expected CTC.
Closing Date for Applications: 30 June 2023
Please note that we may close the vacancy on an earlier date if a suitable shortlist has been gathered so if you’re interested in applying, please don’t delay.
We are looking for candidates who are able to commence employment as soon as possible.
Benefits
28 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered our Guaranteed Interview Scheme (GIS) please let us know using this form
As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check.
Applicants must be able to provide proof of eligibility to work in the UK.
For international students who have the rights to stay in the UK following graduation, we welcome application under the Graduate Route visa.
£35,000 - £40,000 Per annum
