Customer Technical Manager Frome, England
Job description
Bonne Maman has seen significant success in the UK over recent years becoming brand leader of the jam category in 2013 and is now a major player in chilled desserts and yogurt. Bonne Maman is known for its simple, great quality, natural products evoking a homely welcoming and trustworthy brand.
To support this growth we are now seeking a Customer Technical Manager who be based at our Oldford office with 1 day a week at our London office. There may also be some travel required within the EU to meet customer needs.
Main tasks and responsibilities:
· Responsible for ensuring food legislation for all products produced and imported into the UK are correct and accurate
· Responsible for technical checks of artwork for all products produced and imported into the UK
· Responsible for ensuring any admin required for the sites based outside of the UK is completed
· Help to resolve any issues arising from the sites outside of the UK
· Communicate effectively with all non-UK sites
· Active participant in the UK site internal audits
Candidate Profile
You should be commercially aware with a very real understanding of the personal attributes that are required to succeed in this position to include, tenacity, working to changing deadlines and in a changing environment with the ability to problem solve and bring thought out and creative solutions using limited resources.
Background
· To work on your own with limited support
· To be able to adapt to a fast-changing environment
· To be able to adjust to the requirements of chilled and ambient products
· To work on both brand and own-label products
· Need to have an understanding of the UK retailers and their technical requirements
· Legislation knowledge would be an advantage
We have a offer a great company package which includes:
- Market Leader in their products and sector
- Company pension 6% employer contribution
- 25 days holiday + Bank holidays
- Company sick pay
- 4 x Death in Service
- Free eye test and £90 contribution to glasses.
- Long service recognition
- Discounted food
Job Type: Full-time
Salary: Up to £45,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Frome, BA11 2NG: reliably commute or plan to relocate before starting work (required)
Experience:
- Technical: 3 years (preferred)
- Customer Service: 1 year (preferred)
Work Location: One location
