Customer Support Specialist Newcastle upon Tyne, England
Job description
About us
AA Acquisitions is a small business in Newcastle upon Tyne. We are professional, agile, innovative, and our goal is to We are a respected marketing and sales company based in Newcastle. Our mission is to provide the best quality service to our loyal clients and their customers .
Our work environment includes:
- Modern office setting
- Growth opportunities
Job Title: Customer Specialist
Responsibilities:
- Analyze customer needs and provide appropriate solutions
- Build and maintain strong customer relationships
- Assist customers with inquiries, concerns, and complaints
- Provide product information and recommendations
- Work well in a team environement and alone
- Meet or exceed sales targets and customer satisfaction goals
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to work independently and as part of a team
- Prior experience in customer service or sales preferred but not essential
- Detail-oriented with good organizational skills
- Ability to multitask and prioritize tasks effectively
Benefits:
- Secure salary plus commisions
- Comprehensive training program provided
- Opportunities for career growth and advancement within the company
- Paid time off and holiday pay
We are seeking a motivated Customer Specialist to join our team. As a Customer Specialist, you will play a crucial role in providing exceptional service to our valued customers. Your primary responsibilities will include analyzing customer needs, building relationships, and ensuring customer satisfaction. If you have excellent communication skills, a passion for delivering top-notch service, and enjoy working in a fast-paced environment, we would love to hear from you.
Job Types: Permanent, Full-time
Salary: £23,505.00-£25,125.00 per year
Benefits:
- Company events
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 14/09/2023
Expected start date: 18/09/2023
