Customer Service Assistant Coventry, England
Job description
365 Pharmacist have a fantastic opportunity available for two people to join our growing team in Coventry.
The positions are for 35 hours per week.
We are a growing pharmacy so this is a great opportunity for somebody who is looking to develop their career and grow with the company.
Skills
To be successful in this role, you will be a team player with excellent customer service skills. We are distance-selling pharmacy so the right candidate must be good at using various computer software and systems and have exceptional written and verbal communication skills.
- Good organisational skills with a high level of attention to detail.
- Effective communication and interpersonal skills- via telephone, email, social media etc.
- Forward thinking and able to manage their own workload
- Tech savvy.
- Most importantly, a positive attitude with a desire to learn and work as part of a multidisciplinary team.
Job Benefits:
Customer service representatives are key to the pharmacy team and we understand how important it is to reward the hard work that they do. We do this by offering:
- Competitive hourly rate
- Pension contributions
- 20 days holiday plus bank holidays (pro-rated)
- Staff discount
- Further accredited training and professional development
- Career opportunities to develop to more senior positions
The Job
You will be working alongside a pharmacist, manager and dispensers. You will be required to know and understand pharmacy regulations and follow company policies and procedures.
We pride ourselves on our excellent customer service and you will be required to always put customer care first and ensure that customer needs are fulfilled in a timely and efficient manner.
Key Responsibilities:
- To provide excellent customer service- written and on the phone
- To ensure all admin is up to date
- To ensure every query has been dealt with
- To support the daily running of the pharmacy
- To report to management as required
- Details of day to day duties will be discussed at interview
Job Type: Full-time
Salary: From £10.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Coventry: reliably commute or plan to relocate before starting work (required)
Experience:
- Pharmacy: 1 year (preferred)
Work Location: In person
