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Job description

Customer Service Advisor: We are an e-commerce company supplying Motorcycle Clothing.

Job Role:

• Replying to customer email enquiries
• Booking in customer returns
• Arranging refunds for clients
• Listing products for sale on Ebay.
• Working with clients to resolve their issues to ensure we maintain a high level of customer feedback and review on our products
• There will be small elements that make up this job role too We are looking to fill the role with a start date as soon as possible.

Requirements:

• A positive and outgoing attitude
• Good attention to detail and highly organised
• Able to prioritise and work efficiently at busy times
• Ability to switch between multiple tasks throughout the day
• Punctual and motivated to go the extra mile to provide an amazing service
• Client orientated
• Happy working in a small team
• Demonstrate integrity and honesty

Location:

Basford, Nottingham, NG7

Working:

Monday 6:30am to 4.30pm
Tuesday to Friday 08:30am-04:30pm.
Overtime will be required at busy times.

Next Steps:

If this is a role you would be interested in, please apply below. Package:

• Basic salary of £22,000-24,000 depending on experience + company success bonus scheme.

Qualifications and Skills

• Experience in customer service would be ideal, however, not essential.
• Experience working in an e-commerce, such as Amazon & Ebay selling would be great.
• Proven work experience within an organised and punctual environment.

Job Types: Full-time, Permanent

Salary: £22,000.00-£24,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Quarterly bonus

Ability to commute/relocate:

• Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 08/05/2023