Customer Service Advisor Stockport, England
Job description
Join Our Team and Shape the Future of Customer Service!
Are you ready to embark on an exciting journey with a dynamic, forward-thinking national hire company? Do you possess the qualities of a true team player, with a positive attitude, self-motivation, and a relentless focus on providing exceptional customer service? If so, we want you to be a part of our growing family!
Position: Customer Service Representative
Who We Are: At PAL Hire our core values are the heartbeat of everything we do. We live and breathe integrity, innovation, collaboration, aspiration, and appreciation. Our commitment to these values drives us to provide top-tier service to our clients while fostering a workplace culture that empowers our employees to reach their full potential.
*** SILVER AWARD WINNERS – Investors in People Ranked 26th Best company to work for out of 55,000 companies in the UK. ***
The Role: As a Customer Service Representative, you will be at the forefront of ensuring our clients receive the outstanding service they've come to expect. Your responsibilities will include:
- Managing hire contracts to guarantee that our customers receive the service they've paid for.
- Resolving customer inquiries, concerns, and issues promptly and effectively.
- Building strong, lasting relationships with our clients through empathy, problem-solving, and a customer-focused approach.
- Maintaining a high level of organisation, even when working under pressure.
- Collaborating seamlessly with your colleagues to deliver excellence in customer support.
What We Offer:
- Competitive Salary: Your hard work deserves to be rewarded.
- Free On-Site Parking: Convenience and savings just steps away from your workplace.
- Company Perks: Enjoy exclusive benefits and discounts.
- Breakfast: Start your day right with a delicious, complimentary breakfast.
- Social Events: Join in the fun with a variety of team-building and social activities.
- Vibrant Modern Office: Work in a dynamic, contemporary environment.
- Great Energy and Culture: Be a part of a positive, forward-thinking team.
- Silver Award in Investors in People: Recognized for our commitment to employee development.
- Growth Opportunities: A thriving business with endless possibilities for advancement.
What We're Looking For:
- A passion for doing what's right, every time.
- Reliability and trustworthiness that our customers can count on.
- The ability to remain calm under pressure, ensuring the best customer experience.
- Empathy and a deep understanding of our clients' needs.
- Problem-solving skills that turn challenges into opportunities.
- Exceptional organizational abilities to keep things running smoothly.
- A dedicated team player with a positive attitude.
If you're ready to make a real impact, thrive in a dynamic environment, and grow your career with a company that values its employees as much as its clients, then PAL Hire is the place for you!
Apply Today Don’t Miss This Opportunity!!!
Join us in delivering exceptional customer service and shaping the future of our company. Your journey starts here!
Job Types: Full-time, Permanent
Salary: From £23,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Transport links
Schedule:
- Holidays
- Monday to Friday
- No weekends
Work Location: In person
