customer relations

customer relations London, England

Cavendish Professionals
Full Time London, England 27000 - 22000 GBP ANNUAL Today
Job description

There is an opportunity for a Customer Services Advisor to join our clients team based in London.

You will be a confident communicator both on the on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you.

The Role:

Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients.

You will be a confident communicator both on the on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you.

Key responsibilities of the role are:

  • Responsible for client satisfaction and responding to incoming calls and emails.
  • You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you.
  • You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service.
  • Maintain databases for all clients and ensure all information is up to date.
  • Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams.
  • This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones.
  • This position will see you contacting lapsed clients with the aim of becoming active customers again.

Key competencies of the role:

  • Be self-motivated with an analytical mind and a keen eye for detail.
  • Ambitious dynamic go-getter with a real can-do attitude.
  • Confident communicator, both verbal and written
  • Good team player as you will be required to work with a range of personnel internally and externally.
  • Work well under pressure and to set timelines in a professional manner.
  • Experience of working in a fast-paced environment

Qualifications/Experience:

  • Advanced level of Microsoft Office skills.
  • Ideally have previous exposure to the Waste Management and Recycling industry.
  • Essential to have previously worked in a Customer Service environment.

If interested, please get in touch via contact details provided or click “Apply” to forward an up-to-date copy of your CV.

Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.

Job Type: Permanent

Salary: £22,000.00-£27,000.00 per year

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: 35641

customer relations
Cavendish Professionals

www.cavendishprofessionals.com
London, United Kingdom
Patrick Liston
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
HR Consulting
2009
Related Jobs

All Related Listed jobs

Customer Service Assistant L1
Wilko Great Malvern, England 10 GBP HOURLY Today

Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to

Trainee Medicines Counter Assistant
Badham Pharmacy Ltd Bishops Cleeve, England 10.42 GBP HOURLY Today

Demonstrate excellent interpersonal skills and the ability to work accurately with attention to detail in a busy environment.

Customer Advisor
Boots Derby, England Today

Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only). Generous staff discount (with enhanced discounts for Boots

student
Engage Education London, England 22100 - 20000 GBP ANNUAL Today

Are you about to graduate and are considering a career in education?

Are you passionate about enabling children and young...

camp counselor
Merritt Athletic Clubs Canton, MI 44673 - 27195 USD ANNUAL Today

CAMP COUNSELOR AT MERRITT CLUBS CANTON

Merritt Clubs will offer a wide variety of day camps for children during the Summer of...