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Community Service Specialist
(Community Service Specialist I)

Compensation and Benefits

Anticipated Hiring Salary: $3,338 per month

Full CSU Classification Salary Range: $3,338 - $4,816 per month

• This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Community Service Specialists are uniformed, non-sworn employees who provide a variety of public relations, technical, clerical and enforcement related functions. Under the general supervision of the Parking & Transportation Manager and/or a Lieutenant, and under the lead of a Community Service Specialist II, the incumbent will support the mission of the University, the Fresno State Police Department and the Traffic Operations division.

Key Qualifications

• Working knowledge of: applicable university policies and procedures, methods, practices, and terminology used in public safety communications and ability to learn to use applicable public safety related equipment and systems
• Excellent communication and interpersonal skills
• Ability to:
  • Work day, night, weekend, and holiday shifts.
  • Detect and respond appropriately to potential hazardous or crime situations.
  • Observe and recall details and incidents.
  • Act and resolve parking and traffic problems.
  • Write standard incident reports in a clear and concise manner.
  • Handle sensitive situations with tact and responsibility.
  • Perform simple arithmetic computations.
  • Read and write at an appropriate level.
  • Establish priorities and determine deadlines.
  • Learn and understand policies and procedures.
  • Understand and carry out written and oral instructions.
  • Assist students, staff, faculty, and the general public by providing information as requested.
  • Work independently under general supervision.
  • Establish and maintain effective working relationships with faculty, students and staff from diverse ethnic, cultural and socio-economic backgrounds.
  
  

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• High school diploma or equivalent.
• Three to six months of directly related work experience performing similar duties as outlined in the general assignment.
• Possession of a valid class “C” California Driver’s License and a demonstrated good driving record. (Any job offers made will be contingent upon proof of good driving records as determined by a check for violations recorded with the Department of Motor Vehicles. As a condition of continued employment, incumbents selected must successfully complete Defensive Driving Courses as prescribed by University regulations related to driving any vehicle on state business.)
  • Preferred Skills:
    • One year of experience performing parking and/or traffic control like functions.
    • Experience working with personal computer (IBM), including use of spreadsheets, word processing, adding machine and typewriter.
    • Proficient in use of two-way radio communication.
  
  

Department Summary

Our goal is to provide you with safe and reliable access to our campus. We are dedicated to maintaining accessible, attractive and safe parking facilities. Our objective is to manage parking resources efficiently, emphasizing customer service, so that students, faculty, staff and visitors are able to park without difficulty and lawfully.

Deadline & Application Instructions

Applications received by June 25, 2023 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to [email protected].

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)