Customer Operations Agent - Gatehouse Kingston upon Hull, England
Job description
P&O are continuing to grow, and we are looking for an exceptional Customer Operations Agency to join us here at the Gatehouse in Hull
There has never been a better time to join our organization, with 2 new ships joining our fleet in 2023 our brand and business remain one of the most iconic travel super brands worldwide.
With this role you will be supporting the management team to deliver an efficient port operation to customers.
Please note that this role includes shift work (11 weeks pattern including weekends as per rota) plus indoor and outdoor duties in all weather.)
What does the job involve?
- Receiving and forwarding freight units/enter cargo information accurately
- Receiving and processing dangerous goods documentation
- Receiving and processing relevant customs documentation
- Checking and verifying labelling on dangerous goods shipments, highlighting any concerns to management
- Checking-in and processing driver accompanied freight vehicles
What skills make you a good fit for this role?
- Good communication skills and able to provide a high level of customer service.
- Accurate data entry skills plus the ability to carry out other administration duties
- Ability to work under pressure, and flexible to meet business demands.
- Health & Safety awareness
- Full UK Driving Licence
At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.
When we recruit we want to you to bring your whole self to work and we are working towards increasing diversity across all of our employees. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or neurodiversity.
Job Type: Permanent
Salary: £25,442.19 per year
