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Temporary Contract until 31st March 2024 | 37 hours per week | £27,344 to £29,439 per annum (Grade G) | Cromer, Sheringham and Mundesley Libraries

We are looking for an experienced team leader who can deliver operational front-line library services, creating a safe and welcoming environment for customers.

You will have experience of supervising staff and dealing efficiently with operational procedures. You will be able to model excellent customer service during a time of change, supporting your team with lone working, increasing volunteer roles, and supporting the Open Libraries programme. We are looking for someone who is highly motivated and keen to contribute to the success of the new public offer.

You will be responsible for the management of the three libraries in Cromer, Sheringham and Mundesley, engaging with local communities to understand their needs and developing partnerships with a wide range of organisations and groups. There will be opportunity to promote, advocate and market the library service, using social media and face to face meetings, and an expectation that you will be able to monitor and improve the performance of the libraries you manage.

You will ensure building processes, procedures and general administrative tasks are completed accurately, as well as directing the staff on site in their frontline duties.

This role calls for strong people skills and the ability to use social media, a keen understanding of the needs of the local community, and an ability to work to targets, meet deadlines, and negotiate with people for strong outcomes. You will be an advocate for the library service, a skilled communicator who can inspire others, and be a champion of change.

This post will require you to travel and work evenings and weekends.

For an informal discussion please contact Kerry Murray Assistant Head of Service for Norfolk Libraries on 01603 679491

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email address.

Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.

Job description and person specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions .
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.
    

Closing date: 30 June 2023