Customer Enquiries Advisor Remote
Job description
Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week
The successful candidate will be responsible for answering and supporting centres with incoming enquiries from the website through Single Customer View, delivering an efficient and knowledgeable response to customers that generates customer satisfaction.
Working knowledge of Gladstone MRM and Single Customer View is highly advantageous.
We need a Customer Enquiries Adviser who will…
- Be enthusiastic and motivated
- Be a fantastic communicator that relishes working with customers
- Be motivated by delivering and outstanding customer service
- Be a team player and a capable individual
- Be at ease communicating with all EA colleagues and Managers
You will be required to work days, evenings and weekends on a casual basis with hours allocated based on work loads and demands. Full training will be given on the required systems
What can we do for you?
Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Job Type: Freelance
Salary: £7.49-£10.42 per hour
Benefits:
- Employee discount
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Work from home
Schedule:
- Flexitime
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: Remote
Application deadline: 30/04/2023
Reference ID: Customer Service
