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Job Title: Credit Controller

Location: Stoke-on-Trent

Salary: £26,000 per annum plus £500 bonus

Are you a skilled Credit Controller looking for an exciting opportunity in Stoke-on-Trent? Our client, a highly regarded company, is seeking a talented individual like you to join their team. As a Credit Controller, you will be at the forefront of ensuring the smooth operation of the Sales Ledger, debt collection, and credit control administration. Your exceptional work will not only contribute to the success of the companies’ brand but also enhance its business reputation by delivering unparalleled quality and service to our valued customers.

Main Duties:

• Be the financial maestro, adeptly posting and allocating daily receipts from multiple banks (GBP, USD, EUR, and Ledger-master), and proactively liaising with customers to swiftly resolve queries.
• Masterfully post invoices and credit notes onto the SAGE Sales Ledger, carefully reviewing each entry to maintain impeccable accuracy.
• Showcase your account reconciliation skills, producing weekly customer statements that leave no room for ambiguity.
• Communicate like a maestro, harmonizing with customers and internal staff through articulate verbal and written correspondence to ensure prompt debt collection.
• Conduct your financial symphony, providing timely and insightful reports that resonate with stakeholders.
• Embody the role model of exceptional service, effortlessly understanding customer needs and expectations, whether they are internal or external.
• Acquire an in-depth knowledge of our business activity and company operating environment, allowing you to navigate complex procedures with ease.
• Cultivate a melodious working relationship with all departments, playing your part in creating a great work environment.
• Showcase your attention to detail by adhering to security and health & safety procedures, promptly reporting any discoveries.
• Keep SAGE in tune, regularly updating it with accurate and timely information, ensuring its harmony with our operations (e.g., actions, credit limits, etc.).
• Fine-tune your organizational skills by meticulously filing all invoices, statements, and related documents.
• Be the virtuoso who steps up to support business needs and covers for sick or absent colleagues, such as handling Retail/Purchase Ledger duties or providing financial admin support.

Key Measurements:

• Take ownership of your performance, constantly fine-tuning relationships, managing your workload, meeting deadlines, and attaining accuracy within your remit.
• Strike the right chord with accurate and up-to-date credit limits.
• Managing outstanding debt within agreed criteria.
• Cultivate personal relationships with the department, customers, and colleagues, making your presence resonate positively across the organization.

Key Skills:

• Communication skills, captivating audiences at all levels with your engaging and personable approach.
• Be the conductor of reliability, organization, and discipline, confidently orchestrating your work under pressure while keeping up with deadlines.
• Meticulous attention to detail, leaving no room for errors or missed beats.
• Join the ensemble of a small, dedicated team, showcasing your adaptability and thriving in a fast-paced, ever-changing environment.
• Constantly motivated to deliver exceptional service levels while embracing a mindset of continuous learning and improvement.
• Cultivate relationships both internally and externally, striking the right chord with all stakeholders.
• IT skills, skilfully reconciling accounts and seamlessly navigating relevant software, prior experience in SAGE being an advantage but not essential as training with SAGE can be provided.

If you feel like you have the skills needed to be a successful in the role as a Credit Controller please apply now!

This Vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment agency.