Case Manager

Case Manager London, England

HM Prison & Probation Service
Full Time London, England 31313 GBP ANNUAL Today
Job description

Details

Reference number

273533

Salary

£31,313

Job grade

Executive Officer
Band 4

Contract type

Permanent

Type of role

Administration / Corporate Support

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

6

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

This Position is based at 1 RUSKIN SQUARE CROYDON, CR0 2WF

About the job

Job summary

Please refer to Job Description.

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

The Public Protection Casework Section (PPCS), within HMPPS, is responsible for the management of the parole process and the recall of offenders to custody. Casework Managers in PPCS handle the preparation and management of parole eligible cases referred to the Parole Board, taking decisions and providing relevant documents for requests to recall offenders released on licenced supervision & under Home Detention Curfew supervision and reviewing the ongoing detention of recalled offenders, referring cases to the Parole Board in line with the statutory requirement and considering the use of the Secretary of State executive release power. The work is demand led and required to be completed in line with relevant statutes.

Overview of the job

The Public Protection Casework Section (PPCS) is placed within the Public Protection Group (PPG) within the Directorate of Wales and Public Protection. The posts are based in HQ and currently located in Southern House in Croydon and are not operational.

The main function of PPCS is to ensure the oversight of the Generic Parole Process (GPP) for indeterminate sentenced prisoners and to ensure the timely processing of recalls to custody of licensed determinate and indeterminate sentenced prisoners from the community and processing requests for licence variations. It also reviews cases referred by the Prisons and Probation Ombudsman (PPO); reviews appeals against adjudications; and assists with Royal Prerogative of Mercy cases.

The job holder will report to a Team Leader and will not have managerial responsibilities for administrative staff.

Summary

The job holder’s responsibilities involve managing a caseload, preparing parole review dossiers, managing recall dossiers and case managing the parole review process. Work involves liaison with prisons, probation, Parole Board, Treasury Solicitors and other stakeholders as well as dealing with prisoners, solicitors and other interested parties. All of the work requires the ability to meet tight deadlines, organise and prioritise casework, offer advice to senior managers and take a range of routine operational decisions. They manage the delivery of casework to targets, monitor performance of and establish good working relationships with other agencies involved in the recall and parole process.

There is a considerable amount of correspondence, often complex, from prisons, probation trusts, prisoners and their solicitors. The work involves indeterminate sentenced prisoners and some of the material handled is of a disturbing and sensitive nature. Case Managers require sound judgment, accuracy and an ability to analyse detailed information quickly. They are expected to work with a reasonable degree of autonomy and acquire a reasonable awareness of wider parole and recall issues/constraints/practices.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Responsible for preparing dossiers as required for disclosure to prison, Parole Board and offender.
  • Responsible for overseeing directions from the Parole Board.
  • Responsible for scrutinising and assisting colleagues with the submission of non-disclosure requests to the Parole Board.
  • Act on release directions from the Parole Board.
  • Responsible for setting appropriate review dates in knock back/no recommendation cases.
  • Responsible for considering and deciding on legitimacy of recall requests from Probation Trusts.
  • Ensure that PPUD/case tracking system is accurately updated; milestones are completed; and documents and minutes are uploaded.
  • Responsible for compiling first draft replies to Ministerial and non- ministerial correspondence including: prisoner correspondence; adjudication reviews; PPO cases; letters before action; and Royal Prerogative of Mercy cases.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Person specification

Please refer to Job Description.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace

Benefits

  • Access to learning and development

  • A working environment that supports a range of flexible working options to enhance your work life balance

  • A working culture which encourages inclusion and diversity

  • A civil service pension

  • Annual Leave

  • Public Holidays

  • Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name :
    SSCL Recruitment Enquiries Team
    Telephone :
    0845 241 5358

Recruitment team :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
https://justicejobs.tal.net/vx/appcentre-1/brand-13/candidate/so/pm/1/pl/3/opp/71870-71870-Case-Manager/en-GB

Case Manager
HM Prison & Probation Service

www.gov.uk/government/organisations/hm-prison-and-probation-service
London, United Kingdom
Unknown / Non-Applicable
Unknown
Government
National Services & Agencies
Related Jobs

All Related Listed jobs

Sales Assistant
The French Market London, England 12 GBP HOURLY Today

Make coffee with an automatic machine (not barista). We opened in February 2021 and are selling artisanal bread, pastries, cheeses, wines and dry food.

Hospitality, Supermarket Assistant
Waitrose Berkhamsted, England 10.5 - 11.48 GBP HOURLY Today

The role of a supermarket assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out

Part-Time Cleaner
Maid2clean Southampton, England 11 GBP HOURLY Today

You'll be able to access a personal portal showing you all the nearby work and all your clients details on your phone or computer.

researcher
University of Minnesota Minneapolis, MN 68558 - 41283 USD ANNUAL Today

Required Qualifications:

  • Ph.D. in biomedical sciences or related field
  • Substantial independent research experience and...

Registered Midwife - Night Shifts Swansea
Vetro recruitment Sketty 30 - 49 GBP benefits Today


Are you a dedicated Band 6 Registered General Midwife (RM) looking for an opportunity to work ad hoc, flexible shifts at a modern,...