Chief of Staff

Location: London HQ (mainly office-based)

About the Role

Zeelo is a venture capital backed mobility tech scaleup growing fast across the UK and US. To support our ambitious plans, we are looking for a Chief of Staff to support our CEO and wider leadership team

Reporting to the Co-Founder & CEO, you will play a pivotal role in the success of the company, partnering to plan and implement Zeelo's vision and strategy. In this fast-paced and diverse role, you will create leverage for the CEO and wider-leadership team, oversee day-to-day operations, drive and implement key strategic initiatives, and align priorities across the organisation. Previous projects include designing and implementing our OKR frameworks, identifying and negotiating with M&A targets and implementing new commercial models. To thrive in this role, you need to have high-EQ, be able to learn quickly, be a curious problem-solver, be hungry to succeed and be extremely organised.

What you need to know about Zeelo

• Zeelo is a smart bus platform for organizations
• We're on a mission to build the world's leading smart mobility platform for organizations, enabling access to safe and sustainable transportation for everyday journeys
• We sell turnkey, managed and software solutions to employers (office-based and shift-based), schools (private schools and universities) and fleet operators
• We have developed a best-in-class technology platform that connects organizations with riders and operator partners via a route optimization platform, mobile apps and operations management system
• We're just over 6-years old, backed with over $30M of venture capital from ETF Partners, InMotion Ventures (Jaguar Land Rover) and Dynamo.VC
• We're a team of 100+ across 3 offices (London, Boston and Barcelona and are live in 2 markets (UK & Ireland and US)
• We encourage a culture where people work smart, move fast, and work together; where performance is rewarded and all team members feel supported on the ride of a lifetime. Our people demonstrate the following virtues in how we work ‘for the pod':
  • Together
  • Smart
  • Fast

What you'll do

• Work with the CEO on strategic priorities of the company including portfolio strategy, company building, competitive positioning, commercial strategy.
• Manage and lead special projects for the Executive team across GTM, Product and Operations
• Promote team integration as well as cross-functional communication and collaboration; also striving to ensure great communicating between the Executive team and the wider company to ensure alignment and support is given where necessary
• Establish clear organizational structures, with accompany objectives/KPI and processes to support the company to scale effectively across multiple regions and offices
• Proactively follow up with the leadership team if and when goals and actions are not being achieved and provide actionable recommendations for improvements
• Providing analysis, recommendations, and options to the CEO regarding high impact decisions, as well as assessing risk when business decisions are made.
• Organize, facilitate and prepare for key leadership team and board meetings
• Proactively identify opportunities for growth and improvement and make recommendations to the CEO.
• Design and establish business processes in line with strategic priorities and to enable scaling.
• Draft communications and board presentations on behalf of the executive team
• Identify and manage potential external partnerships.

Requirements:

• At least 4-5 years experience in a fast-paced environment covering strategy and operations (start-up/scale-up, strategy consulting, investment banking)
• Outstanding EQ, ability and build relationships internally and externally
• Track record of excellence and progression
• Organized, strong attention to detail and project management experience
• You are curious, logical and a very structured thinker who can break down complex problems and leverage data in all your work
• Clear and concise verbal and written communication skills
• Strong work ethic and ability to effectively prioritise various workstreams
• Strong commercial acumen