Job description
1st May until end of September 2023
We are looking for a smart, friendly and helpful Porter / Concierge to join our team this summer season.
You will be able to give a fantastic welcome to our guests when they arrive with your warm personality and will pride yourself on being smart and presentable as the face of the Hotel.
As the Hotel porter/ concierge you will show our guests to their rooms once they have checked in, helping to carry their luggage and recommending things to do during their visit.
You will also support the reception team with answering phone calls and ordering taxi's.
This is a part time role working 32 hours per week (4 days out of 7), between 10am and 6pm with occasional overnight shifts. This is on a rota basis and includes weekends.
What’s in it for you:
- A share of service charge – 100% of which is split between the team every month to boost your earnings!
- Live in accommodation charged at just £60.90 per week all-inclusive of meals and bills
- Delicious meals on duty provided
- 28 days holiday (pro rata for the duration of your contract) – we think it’s fair to value loyalty.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
About you:
- Most of all, you’ll have a friendly, welcoming and genuine manner
- You’ll feel comfortable in a fast-paced, busy environment
- You’ll have previous experience in a similar environment and role and be comfortable being on your feet throughout the duration of your shift and helping to carry luggage
- You’ll be excellent at building a rapport with new and returning guests
- You’ll take pride in your appearance, as the face of Hand Picked Hotels
- You'll have very good English verbal and written command
About us:
Buxted Park Hotel is a 4 Red Star Hotel in Uckfield with 43 bedrooms including 7 suites, a 2 AA Rosette restaurant and bar facilities and a variety of function spaces making it a popular wedding and events venue.
Hand Picked Hotels is a private collection of 21 hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.
With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.