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Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are seeking an ambitious individual to join the People and Engagement team, within HSBC’s Global Legal function, as a Communications Manager.

The purpose of this role is to support the delivery of internal communications within the Legal function. This role is an important and integral role for the team as it will support the delivery of various communication initiatives related to the delivery of the Legal strategy.

As a HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role, you will:

• Own delivery of the monthly Global Legal newsletter
• Manage Legal’s communication planner (our “Comms Runway”)
• Draft / edit communications such as operational communications, scripts, presentations, announcements, articles
• Design, upload and send ad-hoc emails via the in-house email marketing tool (Poppulo)
• Create and arrange sign-offs and tracking readership on regular function-wide communications (e.g. newsletters)
• Manage the Communications archive
• Support and lead on comms campaigns/projects as required
• Own and manage Legal Intranet/Workplace approach and pages
• Creative input for videos and other key communications – using tools such as seenit, Canva and others to help bring our communications to life in an engaging way

To be successful in this role you should meet the following requirements:

Essential:

• Demonstrable experience, passion and success within internal communications
• Proven track record producing a range of communications (verbal and written), such as scripts, articles, announcements, presentations
• Experienced at running events (e.g. townhalls, webcasts, leadership calls)
• Experience using data and feedback to adapt communication styles and channels
• Ability to work within an ambiguous environment, prioritising and reconciling competing demands and resolving complex issues
• Experience of using Poppulo or similar internal email tool
• Proven robust stakeholder management skills at a senior level demonstrating gravitas and providing confidence
• Self-starter, willing to take accountability and able to work effectively
• Proactive and able to demonstrate initiative and an appetite for continuous improvement
• Ability to re-prioritise in very short timescales
• Strong analytical skills, excellent understanding of Microsoft Office, can use excel spreadsheets to manage, analyse, and track data
• Ability to translate business needs into appropriate solutions, experienced in delivering effective solutions to changing business needs

Desirable:

• Experience in video editing, Seenit, Adobe Premier Pro, animations, photography, creative PowerPoints, infographics etc.
• Experience working in a global matrixed organisation
• Academic background in a related field
• Internal communication qualification

The base location for this role is Leeds or London and it is a hybrid working arrangement.

You’ll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:
Email: [email protected]
Telephone: +44 2078328500

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.