Client Services Administrator

Client Services Administrator Croydon, England

Morgan Stanley
Full Time Croydon, England 10.56 - 12.04 GBP Today
Job description

Client Services Administrator

Job Number:

3234295

POSTING DATE: Apr 5, 2023
PRIMARY LOCATION: Europe, Middle East, Africa-United Kingdom-United Kingdom-Croydon
EDUCATION LEVEL: Bachelor's Degree
JOB: Wealth Management
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Associate

DESCRIPTION

Description
Has your paper napkin business plan turned into a billion-dollar reality? Ours has, and our employees have helped us get to where we are today; and as we continue to scale towards being the incomparable leader in our industry, we are looking for a Client Service Management Administrator to help write the next chapter with us.
What started as a sketch on a napkin is now our world-class software platform that combines cutting-edge technology with outstanding client service and premier wealth management capabilities. Morgan Stanley at Work - Shareworks is designed to simplify the complexities of equity plan management, while helping employees realize the full potential of their benefits.
We currently have a full time, permanent opportunity for a:
Client Service Management Administrator
Located in Barcelona, Spain the Client Service Management Administrator is responsible for day to day administration of corporate client accounts on Morgan Stanley at Work proprietary software, Shareworks. This includes data uploads, data validation and answering calls from corporate client contacts.

QUALIFICATIONS

Responsibilities


The Client Service Management Administrator is responsible for providing administration and customer service to assigned corporate client accounts, including but not limited to:
  • Corporate client interaction with contacts including but not limited to HR professionals, finance, payroll, and other stakeholders.
  • Training of corporate clients as required.
  • Build and maintain a working relationship with Relationship Managers and corporate clients.
  • Act as a liaison between corporate clients and other internal departments including Operations, Reconciliation and Product.
  • Manage, coordinate, and process corp. client equity plan events on Shareworks in line with agreed timelines and SLA’s
  • Produce financial and administrative reports from Shareworks as required.
  • Review and resolve issues identified daily by system monitoring tools.
  • Track open issues and escalate where appropriate.
  • Support other team members with day-to-day activities.
  • Learn, maintain, and continuously expand knowledge of Shareworks.

Client Services Administrator
Morgan Stanley

www.morganstanley.com
New York, United States
James P. Gorman
$10+ billion (USD)
10000+ Employees
Company - Public
Investment & Asset Management
Finance
1935
Related Jobs

All Related Listed jobs

Facilities & Site Officer/Caretaker
Martin Bacon Academy Cambridge, East of England, England 22369 - 24496 GBP ANNUAL Today

To ensure the security, care and availability of the school building, furniture, fittings, and equipment, maintain a safe physical environment with particular

Performance Modelling Engineer
Apple United Kingdom Today

The role requires the analysis of interesting workloads across existing and new product categories to identify bottlenecks and opportunities for improvement.

Support Worker
University of South Wales Pontypridd, Wales 11.16 GBP HOURLY Today

Applicants should have their own mobile phone, a good standard of written and spoken English, be competent in their use of IT systems, social communication

Hard Surface Repair Technician Untrained (Training provided) or Experienced
Scratch Repair Group Edinburgh, Scotland 24000 - 30000 GBP ANNUAL Today

You will need a driving license and flexibility as some travel and working away is inevitable. The right candidate can expect an excellent working environment ,

social worker
Clinical24 Staffing Gloucester, England 20 - 15.8 GBP HOURLY Today

Support Worker With PMVA

About us
Clinical24 England is an established supplier of specialist medical...