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• This position is irregularly scheduled, working 0 to 36.25 hours per week based on operational requirements. There is no minimum guaranteed number of hours per week, but it is not uncommon for some sites to average 20-30+ hours per week. Schedules are set in advance of the work week.
• This position requires the incumbents to report to work on site. You are encouraged to click the hyperlinks above and view the geographic locations in Google Maps to determine commute feasibility.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

What can I expect to do in this role?

How do I qualify?

Court and Client Representative ($27.43 - $32.29 per hour)

• Support the modernization of courts by participating in pilot projects and actively engaging in improvements to the delivery of court services
• Carry file cases from intake, bail hearing, all court appearances, to final disposition
• Prepare and review legal materials e.g., books of documents, court forms, previous decisions, submissions made by parties' counsel
• Preparing, signing and issuing court orders and default judgements
• Prepare and maintain both physical courtrooms and virtual hearing rooms for proceedings e.g., ensure court decorum; set-up open/close court; facilitate communication between parties; speak publicly during court proceedings, support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits
• Attend to juries and witnesses e.g., coordinate and assist jury panels; attend to witness' needs
• Assist public, court personnel and justice participants by responding to questions and providing information on protocols and procedures
• Complete and reconcile financial transactions
• Operate specialized courtroom technology to support in-person, virtual and hybrid court proceedings, court audio and video recording equipment, electronic display evidence equipment, ensuring equipment is in working order at all times and is tested prior to court, during court and after each recess
• Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards

Specialized Knowledge:

• The ability to interpret/apply and explain legislation, regulations, policies, and practices

Mandatory

• Typing skills to 30 words per minute (wpm)

• Undergo a security screening check under the Ontario Public Service (OPS) Employment Screening Check Policy, which includes a criminal record check (Criminal Records and Judicial Matters Check)
• Become a Commissioner of Oaths

• Work from home
• Work variable and staggered hours.
• Work on weekends and statutory holidays
• Report to work at other court locations (potentially in small aircraft or driving a motor vehicle as required) when scheduled or on an as-needed basis
• Have a valid Driver's License within the Province of Ontario, where required

Communication and Client Service Skills:

• Communication and interpersonal skills to work and liaise with senior officials and judiciary regarding court orders and judgements and court proceedings, ensuring clear and concise responses are provided, including explanations and clarifications, as required
• Ability to write detailed, accurate and clear written reports and documentation

Technical Proficiency:

• Technical skills and can learn to troubleshoot court equipment and various in-court and office technologies (e.g., digital recording, video conferencing technology for virtual hearings, equipment, and display devices
• Ability to ensure all courtroom technology, including remote appearance, court audio and video recording equipment, display evidence equipment, is in working order at all times
• Ability to operate specialized digital recording equipment to ensure the accurate recording and annotation of court proceedings, and to provide playback of proceedings upon request of the court
• Proficiency with computer software and case management systems (data base programs) to access and retrieve information

Administrative and Mathematical Skills:

• Math skills to receive payments, calculate fees, collect and balance monies/accounts
• The ability to operate a cash register/financial management system, including handling card transactions and cash
• The ability to manage active and archived files

TO APPLY

Additional Information:

• The number of positions to be filled has not been identified at this time. This posting will be used to create a list of qualified candidates to fill upcoming short-term contract opportunities.
• NOTE: this is not a competition under Article 6 of the OPSEU collective agreement and will only be used to fill short-term vacancies of less than 6 months in duration.
• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.