Claims Administrator York, England
Job description
Location
York, GB
Department Name
eastern region
About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
Process infrastructure, ‘slip and trip’, employer’s liability, bridge strike, train operating company and other claims raised by and against the Routes, Territory and Areas to minimise the risk of loss and maximise recoveries.
Please note that this is a 12 month Fixed-Term opportunity.
About the role (External)
Key Accountabilities:
1. Obtain evidence from across the business and external parties to support or defend claims.
2. Review the daily incident log.
3. Process infrastructure, ‘slip and trip’, employer’s liability, bridge strike, train operating company and other claims raised by and against the Routes, Territory and Areas in compliance with railway industry Claims Allocation and Handling Agreement (CAHA) and Network Rail’s claims procedures.
4. Utilise appropriate systems to support claims.
5. Manage the timely recovery of payments.
Essential
- 2 years in a administrative role
Desirable
- Experience of working in a claims environment
- Experience of relevant claims and performance systems
- Understanding the railway industry and structure
Please note that this is a 12 month Fixed-Term opportunity.
Closing date: 14th June 2023 - Late applications will not be accepted.
Drugs and Alcohol Standard:
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
