care manager Woolwich, England
Job description
Key Task and Responsibilities Care Coordinators working with people with psychosis should ensure they are competent in: Engagement Working with a biopsychosocial formulation Assessment skills Using explanatory models of illness Explaining the causes of psychosis Explaining treatment options Negotiating skills Skills for working with families of people with psychosis Conflict management and conflict resolution. A manual of self-management programme should be developed and delivered face-to-face with service users, as part of the treatment and management of psychosis. Self-management programmes should include: Information and advice about psychosis Effective use of medication Identifying and managing symptoms Accessing mental health and other support services Coping with stress and other problems What to do in a crisis Building a social support network Preventing relapse and setting personal recovery goals. EIP Care Coordinators should be skilled in working with recovery-based approaches to care planning.
They should be able to work flexibly and creatively with people in order to achieve their individual goals, supporting them across a range of health and social care needs, including housing, benefits and debt advice. Care coordinators will also deliver family intervention when trained and supervised in delivery. Care Coordinators working with people with psychosis from diverse ethnic and cultural backgrounds should ensure they are competent in addressing cultural and ethnic differences in beliefs regarding biological, social and family influences on the causes of unusual mental states, treatment expectations and adherence. Management responsibilities Managing Caseload Significant knowledge, awareness and understanding of Mental Health Law, including legislation of particular relevance to the community sector including the Community Care Act (2015) treatment legislation, the Care Programme Approach (2008), the Mental Capacity Act (2005) and Community Treatment Orders (CTO).
To be personally responsible and professionally accountable for a caseload as part of the community team and lead and manage the work of others as required. Co-ordinating care, communicating with other professionals involved in the care and ensuring regular CPA reviews are held as required. This will include communication with other teams for example in-patient services through attendance at ward meetings and with interface services e.g. Addictions service and CAMHS services where appropriate.
Independently carrying out assessment, care planning and care coordination with excellent interpersonal skills, ability to listen to others views, respect and value individuals from a diverse range of backgrounds. Leading meetings with community team members on a regular basis to discuss report and evaluate client care. Ensuring a flexible approach in care provision with focus on choice and social inclusion opportunities. Recognising and addressing concerns about the physical health needs of service users with long term conditions (e.g.
diabetes, asthma etc.); escalating these concerns as necessary to senior members of the multi-disciplinary team.
