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Green Shield Canada (GSC) is revolutionizing the healthcare industry as part of our mission to ensure better health for all!

In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to ensure she could afford a prescription for her sick daughter. He knew there had to be a better way! He introduced North America’s first prepaid drug plan, and Green Shield was born as a not-for-profit health benefits provider that re-invested its earnings to support better health for all Canadians.

Today, we follow in the footsteps of our founder as we continue our pursuit of a better way. No longer just a traditional health and dental benefits provider, Green Shield is now the first integrated health services organization in Canada that is both a payer (offering insurance, administering benefits, and paying claims) and a provider (offering medical, mental health, and pharmacy services).

This means we can uniquely offer:

• Direct access to real time professional health services
• Convenience to engage our services anywhere, anytime, effortlessly
• Integration of our services, creating a seamless experience
• Improved health outcomes via preventative care and treatment, and data driven insights

This evolution also deepens our social mission through both financial support and the direct delivery of services to support local communities and underserved populations across Canada.

THE ROLE IN A NUTSHELL

• 
  Facilitate communication with business stakeholders to determine a clear understanding of business problems.
  
• Responsible for understanding current and future processes, including processes for the entire enterprise.
  
• Analyze business problems and define conceptual and detailed requirements for resulting technology solutions utilizing various techniques.
  
• Develop requirements, implementation plans and conversion plans. Participate in developing project plans, test plans, training plans and deployment plans. Work closely with Quality Assurance team to determine test scenarios, test cases, and facilitate User Acceptance Testing.
  
• Work closely with technical team to determine integration and performance testing requirements.
  
• Responsible for ensuring coverage of requirements and test scenarios.
  
• Develop an awareness of industry business trends and best practices.
  
• Analyze and troubleshoot production system problems effectively.
  
• Perform data analysis using Oracle SQL and PL/SQL.
  
• Works closely with developers and the technical support team to resolve production support issues

• University Degree in Computer Science or equivalent.
  Minimum of 3 years of Information Technology experience for custom systems and implementation on large, complex projects.
  
• Experience with applying agile delivery methodologies.
  
• Demonstrated facilitation and consultative skills.
  
• Clear and effective written and verbal communication skills.
  
• Highly developed planning, organizing and negotiating skills.
  
• Experience managing multiple tasks, meeting deadlines and respond to changing priorities.
  
• Proven analytical abilities and able to work at an abstract level.
  
• Demonstrated understanding in requirements definition and management techniques including business process modeling, user stories, workflow analysis and data modeling.
  
• Experience with relational databases. Data modeling and data mining experience desirable.
• Ability to work independently and within a team environment.

NICE TO HAVE

• Knowledge of SharePoint.
  
• Experience leading projects and initiatives.
  
• Bilingualism French/English.

Applications will be received until 7 p.m. EST, Tuesday, June 13, 2023.

Our purpose is rewarding, but we don’t stop there. Check out these perks:

• Time to recharge: Vacation days, an end of year holiday shutdown, and even your birthday off!
• Extensive health and wellness benefits starting on day 1: We are in the health benefits business, after all!
• A flexible work schedule: The flexibility to work from home 3 days a week.

GSC supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all individuals. Even if your experience doesn’t align perfectly to every requirement in this posting, but you are excited about this opportunity, we invite you to apply from the page that opens by clicking “Apply Now”.

Providing this information gives GSC consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodations through [email protected]. Information received relating to accommodation will be addressed confidentially.