Job description
Long-term contract opportunity: We are looking for a Business Analyst for one of our esteemed client in Baltimore, MD (REMOTE). The BA will be the vital link between the client's information technology capacity and their business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.
Qualifications Summary: The ideal Business Analyst will have prior BA experience in an IT/software setting. The candidate will have at least one year of experience working on HR related applications like workforce/resume/candidate etc., Business clients facing skills are crucial and a must. You will thrive both in an independent and team environment. You must be able to take ownership of projects and complete those projects accurately and efficiently. You must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous projects and deadlines.
The ideal candidate for this position is organized; detail oriented, has great communication skills and thrives in a fast-paced environment. You will need to apply these skills in a variety of areas including, but not limited to, business analysis, requirements definition, building test plans, coordinating all resources and stakeholders, setting deadlines, assigning responsibilities, and monitoring, summarizing and communicating the progress of all assigned projects. You will work among a team of software Engineers, Developers, Project Managers and QA staff for support and collaboration of client specific deliverables.
Duties and Responsibilities:
- Analyze business and user needs, specifically related to interfaces involving third party or outside systems, document requirements and translate both into proper specifications for each project.
- Coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope and dependencies are identified and documented.
- Minimum experience or exposure to Workforce or HR or Jobs related web applications.
- Translate business requirements into concise system requirements for use by the software architects and development teams.
- Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements through the use of technology is critical.
- Foster productive communication between technical and non-technical audiences to ensure that technology solutions fulfill the business needs. Responsibilities include
- Identify, document and diagram business requirements and processes.
- Knowledge of project management methodologies and practices.
- Assist with validation and testing of interfaces written to the design specification
Communication Skills:
- Excellent written and oral communication skills
- Facilitate team and client meetings effectively
- Keep the client and project team well informed of project status, issues and issue mitigation strategies
- Resolve and/or escalate issues in a timely fashion
- Effectively communicate relevant project information to superiors
Technical:
- MS SQL server (2000/2005/2008) and query knowledge is essential
- Testing of applications written to the design specifications written.
- Ability to track data through the database as it relates to the application
- Review of all customer change orders, update requirements documents, and make recommendations regarding the implementation of the request modifications.
- Possess a general understanding of application programming, database and system design
- Understanding of Internet, Intranet, Extranet and client/server architectures
- Ability to analyze system requirements relative to the base software functionality and configuration
Teamwork:
- Consistently acknowledge and appreciate each team member’s contributions
- Work with both technical software developers and non-technical state and local government clients to make sure that final deliverables meet client requirements
- Coordinate client training with training staff and assist where necessary
- Prepare and deliver training updates via webinars
Knowledge and Skills:
- Proficient in MS Office to include: Word, Excel, Outlook, Power Point, and Project
- Knowledge of relational databases and basic SQL query techniques
- Must have experience interfacing with customers, internal managers and staff
- Minimum experience or exposure to Workforce or HR or Jobs related web applications.
- Strong interpersonal and relationship management skills
- Strong oral and written communication skills with an attention to detail
- Strong leadership skills with a proven past to drive results and affect change
- Knowledge of the software development life cycle
- Bachelor’s Degree in business or related field, or equivalent experience preferred
Travel:
Must be a Canadian Citizen in order to Sponsor and work in U.S.
May be required to visit client sites in the U.S, attend National Conferences and/or assist in marketing presentations which are assigned by Manager when appropriate.
Note: Please submit your resume in word format.
Job Types: Full-time, Fixed term contract
Contract length: 24 months
Salary: $76,441.00-$82,613.00 per year
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Experience:
- Business analysis, Requirement gathering: 5 years (preferred)
- Coordinating and meeting with clients and business leaders:: 5 years (preferred)
- Exposure to Workforce or HR or Jobs related web applications: 1 year (preferred)
- SQL/PLSQL: 5 years (preferred)
Work Location: Remote