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BT Security Senior Contract and Commercial Manager

• Responsible for designing, leading, and orchestrating winning deal strategies for BT Security’s major, complex, and strategic deals.
• Responsible for the management of BT Security’s key contracts.
• Responsible for coordinating the many necessary capabilities and functions required to execute the deal, working closely with the assigned Bid Management resource to bring these together.
• Builds strong cross-functional relationships, embedding and role modelling collaborative ways of working.
• Conduct commercial risk assessments and manage identified risks through appropriate mitigation.
• Responsible for managing the risks and ensuring mitigations are in place for BT Security’s major contracts and new deals.
• Responsible for coordinating necessary parties to ensure the entire proposal and final contract for such deals is created, documented, and aligned with all necessary stakeholder.
• Alongside Account Management leads the commercial management of BT Security’s contracts and new deal negotiations.
• Accountable for populating contract schedules in the contract, ensuring internal alignment.
• Accountable for ensuring all team working on an account follow BT Business’ best practices and frameworks.

• Ability to engage with all levels (internally as well as with customers) leaders, building deep relationships as a trusted interface into BT.
• Ability to articulate a bid/deal and its progress to the customer in their language and terminology.
• Demonstrated knowledge of how to lead and support several teams with a diverse range of functions and in a virtual way.
• Communicates effectively at all levels internally and to Executive level customer stakeholders.
• Experienced in managing complex programmes or contracts.
• Interprets, manipulates, and presents technical and commercial information clearly.
• Commands an appropriate level of credibility and authority, perceived as an expert in their field.
• Possesses a strong influence in recommending the signing of the deal.
• Knowledge of how a business case is created and how to drive the levers and position the outputs.
• Possesses strong commercial and legal awareness.
• Analytical / Financial: Quantify an opportunity for its commercial benefit.
• Exceptional negotiation skills, both in terms of the development of a solution and in agreeing commercials suitable to the customer.
• Willingness to challenge and do the right thing where required e.g., resolve commercial dilemmas.
• Champions new agile innovative ways of working both in terms of behaviours, digital tools, and best practices.
• Mind-set that begins and ends with the customer: Personally, role models a strong customer focus where customers are the reason, we have a business; places the achievement of excellent customer solutions at the heart of the organisation.

• Demonstrated knowledge of how to lead and support several teams with a diverse range of functions and in a virtual way.
• Communicates effectively at all levels internally and to Executive level customer stakeholders.
• Able to work under pressure to coordinate the team to deliver timely and consistent outputs.
• Clear evidential experience of initiating, managing, and closing complex and strategic deals.
• Strong risk management and mitigation experience of high value (£millions)
• Previous unit transformation experience
• Will require to pass and maintain appropriate Security Clearance

• Discounted BT Broadband, TV & mobile packages and BT products
• On target Bonus
• 10% pension contribution
• Professional development and paid for industry certifications/qualifications
• Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
• Well-being support for you and your family
• 3 days paid volunteering a year
• Flexible and smart working (subject to business needs)