branch manager Boroughbridge, England
Job description
Are you a customer focused, enthusiastic individual who enjoys working in a busy trade environment?
We have an opportunity for an experienced Assistant Branch Manager to join our team in Boroughbridge on a full time, permanent basis.
Myers Building & Timber Supplies has 16 branches throughout Yorkshire and is part of the family-owned Myers Group. We are looking to recruit a motivated individual with a positive attitude to join our committed and experienced team supplying a whole range of building materials including kitchens and bathrooms. This is an excellent opportunity to join a successful family business with strong links to the local community.
The successful Assistant Branch Manager will receive a competitive rate of pay plus fantastic benefits including;
- Excellent Holiday Allowance (including day off on your birthday) which increases with length of service.
- Pension Scheme.
- Training & Development Programs to help meet your career ambitions.
- Staff Discounts.
- Employee Assistance Program.
Applications for this Assistant Branch Manager role are invited from individuals who:
- Are enthusiastic with a positive attitude.
- Enjoy working with customers in a busy trade environment.
- Have a desire to progress further with their careers.
- Are adaptable with a desire to learn and develop with the business.
- Have knowledge of building products or timber sales or related trades.
- Are customer focused.
- Enjoy working as part of a team.
- Forklift truck experience would be an advantage although training will be provided.
Duties and Responsibilities
- Contribute to the delivery of the MBS sales and margin targets whilst maintaining a value proposition for the customer.
- Contribute to a proactive culture of H&S, ensuring everyone in the team complies with the Company HSE policies and procedures.
- Proactive leadership to direct reports; communicating effectively, identifying training needs, managing performance, and ensuring best utilization and engagement of the team.
- Using the information systems provided, drive the branch sales effort in collaboration with the branch manager and rep and contribute to the initiatives to address areas of improvement.
- Maintain direct relationships with key MBS branch accounts; liaise proactively with customers on a day to day basis to fulfil their requirements.
- Implement plans to (a) identify opportunities to convert branch customers to new accounts and (b) develop relationships with account customers who have the potential to become MBS key accounts.
- Maintain and manage a branch CRM system to provide focus and clarity report on current and emerging business.
- Ensure customers receive the right level of engagement and service and thereby sustain customer satisfaction and loyalty.
- Seek opportunities to develop new customers through appropriate propositions and ethical sales methods.
- Oversee operational activities as agreed with the branch manager (taking full responsibility in their absence) including; Monitoring cash and payments systems; banking, Shop merchandising, layout and customer traffic flow, Stock management, Transport Management of staff.
- Attend meetings and group discussions where required.
- Any other reasonably duties which may be required by the Company from time to time as instructed by or under the direction of you line manager.
Skills and Attributes
- Experienced manager with a sales background who accepts responsibility and accountability.
- A thorough understanding of the industry.
- Ability to work under pressure and to tight schedules.
- Ability to manage and motivate a team.
- Ability to plan and distribute workloads for self and others.
- Must have excellent communication skills, both verbal and written.
- Must be self-motivated and have strong interpersonal skills.
- Must be self-driven, genuine with a positive attitude and clear focus.
- Strategic thinker with a ‘can do’ attitude.
- A professional attitude and demeanour.
- Ability to resolve disputes.
- Must be sufficiently mobile and flexible to work beyond the call of duty to achieve results.
Unfortunately, we cannot respond to all applications so if you have not heard from us within 3 weeks of your application, please assume that you have been unsuccessful on this occasion.
Job Types: Full-time, Permanent
Salary: From £35,000.00 per year
Benefits:
- Company pension
- Employee discount
Schedule:
- Day shift
Experience:
- Builders Merchant: 1 year (required)
Work Location: In person
