Job description
About Us
Summary
Essential Duties & Responsibilities
- Professionally interacts with vendors & operations staff to provide the best customer service experience by phone or email.
- Utilizes the current Exhibit Transportation shipment management system to validate all carrier invoices.
- Utilizes Carrier Software as well as effectively communicates with selective partner carriers to ensure transportation invoices are received & recorded in a timely manner.
- Assists in administrative responsibilities such as but not limited to data entry, shipment reconciliation, invoice reconciliation and assist in accrual of vendor cost.
- Work with operational staff to resolve past due invoice disputes concerning transportation related discrepancies.
- Maintain accounts so that invoices remain in current status.
- Provides answers to vendors regarding payment status.
- Perform other duties as assigned.
Education & Experience
- High School Diploma required.
- Two (2) or more years of related experience and/or training preferred.
- Strong written and verbal skills necessary to complete assigned tasks.
- Ability to speak effectively with vendors or employees of organization.
- Working knowledge of Microsoft Office Suite.
- Representative is expected to be on time and dressed appropriately.
- Must present a professional demeanor.
- Must have consistent access to email and phone to be able to confirm availability.
- Must be adaptable based on different branch needs.