bartender London, England
Job description
A bartender plays a crucial role in the hospitality industry, specifically in bars, restaurants, clubs, hotels, and other establishments that serve alcoholic beverages. Their primary responsibility is to serve customers drinks, create cocktails, and provide an enjoyable and positive experience for guests. Here's a comprehensive job description for a bartender:
Customer Service: Bartenders are often the first point of contact for customers, and they must provide excellent customer service. They greet patrons, take orders, and engage in friendly conversation to create a welcoming atmosphere.
Mixing Drinks: Bartenders are skilled in mixing, garnishing, and serving drinks according to recipes or customer preferences. They are familiar with a wide range of cocktails, beers, wines, and non-alcoholic beverages.
Knowledge of Beverages: A bartender should have a good understanding of different types of alcohol, spirits, liqueurs, and mixers. They can recommend drinks based on customers' tastes and preferences.
Handling Payments: Bartenders handle transactions, collect payments, and give back change accurately. They may also operate a cash register or point-of-sale system.
Checking IDs: Ensuring that customers are of legal drinking age is vital. Bartenders are responsible for checking identification to verify age and avoid serving minors.
Cleanliness and Organization: Bartenders maintain a clean and organized work area, including the bar, equipment, and glassware. They also restock supplies and manage inventory to ensure they have enough ingredients for drinks.
Safety and Compliance: Bartenders must follow all local, state, and federal laws related to alcohol service and safety. They should be aware of responsible alcohol consumption and know when to stop serving customers who appear intoxicated.
Handling Difficult Situations: Sometimes, customers may become unruly or create conflicts. Bartenders need to handle such situations diplomatically and professionally, and if necessary, involve the management or security team.
Multi-Tasking: Bartenders often work in a fast-paced environment with multiple customers to attend to simultaneously. They must be able to handle several tasks efficiently while maintaining a friendly and composed demeanor.
Upselling: Bartenders may be responsible for upselling premium drinks or promotions to increase sales and revenue for the establishment.
Knowledge of Bar Equipment: Bartenders must be proficient in using bar equipment such as shakers, strainers, muddlers, and pour spouts.
Training and Development: In some cases, experienced bartenders may train and mentor new or junior staff members.
Overall, bartenders are expected to be professional, friendly, and attentive while providing an enjoyable experience for customers and ensuring the smooth functioning of the bar or establishment they work in.
Job Type: Full-time
Salary: £12.00-£14.00 per hour
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- customer Service: 1 year (required)
- Bartending: 1 year (required)
Work Location: In person
