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Barista

** FREE Drink each shift!

** Half off Drink non-shift!

** FREE T-Shirt!

Our Scooter Baristas create a memorable customer experience by providing fast, friendly service and consistent, quality products.
ESSENTIAL DUTIES & RESPONSIBILITIES:

• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Suggestively sell gift cards, complementary/additional products, and

merchandise Solicit order, enter sale, and process payment in a timely and friendly fashion

• Manage cash drawer, following established cash handling procedures
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines and identify

drink upon delivery Operate and maintain cleanliness of all store equipment Optimize workflow efficiency by restocking workstations, food, supplies, and
*

merchandise Maintain cleanliness of coworker and customer areas

• Demonstrate genuine appreciation to each customer

Shift Leader

** FREE Drink each shift!

** FREE T-shirt

Our Shift Leader is responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operations duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable.
ESSENTIAL DUTIES & RESPONSIBILITIES:

• Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience
• Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
• Assist the Store Manager in onboarding and training new team members
• Develop effective working relationships with team members, identifying

individual motivation factors Proactively seek opportunities to increase individual and team sales

• Understand and execute cash handling, point of sale system, and

operational procedures in an accurate, consistent manner Ensure team members follow all health, safety, and sanitation guidelines Serve as a keyholder, following all opening and closing procedures
*

• Demonstrate punctuality, dependability, and adaptability

Freeman Coffee Enterprises owns two Scooters Coffee stores in Tulsa and will be expanding to other areas soon. We are excited to be growing and are looking to hire upbeat, friendly people who enjoy working as a team in a fast paced environment while providing an amazing experience for every customer! We love our coffee and look forward to helping our customers maximize their coffee experience! We are seeking people who can work quickly in a rush and who can greet each employee and customer with a warm smile and welcome - just like we all want to be greeted! If this sounds like you then we look forward to meeting you!''Work Location:

• Multiple locations

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $9.00 - $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Physical setting:

• Coffee shop

Restaurant type:

• Coffee shop

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: Multiple Locations