Job description
Who are we?
Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.
Join our exceptional team
We are currently looking for exceptional people to join our team and have a great opportunity for a Bar Assistant.
As a Bar assistant you will be expected to assist with the operation of the bar areas, ensuring a high level of service Is consistently offered to all guests.
The ideal candidate must provide excellent customer service and have a good knowledge of cocktails, wine and beverages. Experience in a similar position is advantageous however, not essential.
Direct experience with hotel businesses is not required, though some knowledge of the industry would be beneficial, as would experience working with restaurants, bars, or events-based sites across both desktop and mobile. The ideal candidate would be both resourceful, efficient, and with an outstanding eye for detail.
Key Responsibilities of the role:
- Supports the smooth running of the food beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the role:
- Experience in food beverage service beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Strong communication skills
What do we offer?
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty
More about us:
Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British – fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.
Welcome to The Highland Hotel
Nestled in a peaceful glen just to the north of the Cairngorms National Park, the Highland Hotel is one of the most famous and best regarded Loch Ness hotels.
The Highland Hotel boasts stunning original features and has its own attractive gardens. Expect beautiful ceilings adorned in ancient beams, with traditional wood panelling giving the building a refined yet relaxed atmosphere.
There are 131 bedrooms at this Strathpeffer hotel. Options include standard, standard plus, superior and premier rooms. Guests can opt for rooms with picturesque views over the lake, or rooms with relaxing sea views if preferred.
All Highland Hotel rooms come complete with en suite bathroom facilities, with a bath or shower and a hairdryer. Also included is a TV and telephone, and of course there are tea and coffee making facilities in every room.
Relax in the comfortable lounge and bar and enjoy the regular live entertainment, or head to the restaurant for an indulgent Scottish feast. The on-site restaurant has the feel of a traditional Scottish hunting lodge, and it’s the perfect place to taste local cuisine. Talented chefs serve up all the local favourites, with an extensive menu to suit all tastes and dietary requirements.
The Highland Hotel has everything you need for the perfect relaxing stay in the Scottish highlands. Book your room today and start planning your Scottish escape.
About Strathpeffer, the Gateway to BenWyvis and Loch Ness
The Victorian spa village of Strathpeffer is right on our doorstep, and towering over everything is Ben Wyvis – the quintessential Scottish backdrop, leading the way to dramatic landscapes.
The village and spa town of Strathpeffer is a must visit. It’s just moments from the front door of the hotel. This beautiful town is a hugely popular destination amongst walkers, boasting incredible views of the mountains and scenery that surrounds it. There are plenty of independent shops and cafes to explore, as well as great restaurants, bars and traditional pubs. Find out more about Strathpeffer in our local guide.