Automatic Ticket Gate (ATG) Operator (Part Time)

Automatic Ticket Gate (ATG) Operator (Part Time) Broxbourne, East of England, England

Greater Anglia
Full Time Broxbourne, East of England, England 19025 GBP ANNUAL Today
Job description

£19,025

Are you ready for the start of your career?

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!

We have an exciting opportunity within our Customer Service Team at Broxbourne Station for an Automatic Ticket Gate (ATG) Operator. Please note that this role is part time and will be part of a job share.

The Role

The purpose of the role is to be the face of Greater Anglia, and to aid in creating a positive impression of the company whilst providing excellent customer service. As a ATG Operator you will assist in the operation of the Gate line, providing information and assistance to customers. ATG Operators must ensure that ticketless travel and fraud reduced through proactive monitoring of the gateline. They are responsible for the safe operation of the gateline, fault reporting and will endeavour to keep the workspace looking professional and tidy.

The role involves early starts, late finishes, weekend, and bank holiday working. The role entails an average of 17.5 hours per week. The suitable candidate must be able to get to the early shifts by own means of transport. Earliest shift is from 0600am, and latest shift finishes by 20.30pm.

Training will be provided. Full uniform will be provided, to ensure that you embrace our values and brand as a business.

What we are looking for

We’re looking for someone who is professional and friendly with a can-do attitude. You need to be great communicator and people person so you can deliver excellent customer service time and time again! In the role you will encounter many different situations daily so we require someone who can remain calm under pressure, is able to find solutions and be responsible for the safety of the customer and our company.

If you are passionate about being a team player and want to make a positive impact on people’s day to day journey’s, this may be a great opportunity for you!

The closing date for all completed applications is on Friday 23rd June 2023

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work:

  • Genuine … be welcoming, customer-first and respectful
  • Professional… be solution-oriented, accountable and delivering to promises
  • Proactive … be progressive, innovative and decisive
  • Inclusive … be connected in your thinking and empathetic

What in it for you?

  • Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
  • Free Travel on GA and 75% discount on other TOCs for leisure travel
  • Free Leisure travel on GA and 75% discount on other TOCS for eligible family members
  • International travel discount card (FIP) for staff and eligible family members after 12 months service
  • Gainshare bonus paid if GA hits relevant yearly targets, up £750 for permanent and £500 for agency
  • GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies
  • GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining
  • 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
  • Annually issued 12 discount vouchers for family and friends to use
  • Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)

Automatic Ticket Gate (ATG) Operator (Part Time)
Greater Anglia

www.abellio.com
Glasgow, United Kingdom
Alan Thomas Pilbeam
$25 to $50 million (USD)
1001 to 5000 Employees
Unknown
Rail Transportation
2001
Related Jobs

All Related Listed jobs

Cleaner
Ennismore Auchterarder, Scotland 25568 GBP ANNUAL Today

Golf Membership (with access to all 3 championship courses) for 50.00 per annum. Stay with us as a guest at Gleneagles for 2 nights per year at 65.00 per room

Site Operative
SUEZ Northumberland 9.92 GBP HOURLY Today

We are looking for an enthusiastic team player, who will be expected to obtain a full working understanding of the site licence / permit and who will work to

Technical Support Engineer
Trainline London, England 38886 - 55555 GBP ANNUAL Today

Our TechOps team are central to keeping the business operating and aims to provide a first-class service to all internal customers.

Support Worker
Creative Support London, England 11.95 GBP HOURLY Today

We are looking for Support Workers for our Tower Hamlets service who are highly motivated, hardworking, and keen to support older people and individuals with

Software Engineer Intern - 2024 Placement Program
Rapid7 Belfast, Northern Ireland Today

When required, partner with internal teams such as UX and Product Management who work deeply with our products to ensure we are understanding our customers