Associate Banker- Bilingual (Mandarin)

Associate Banker- Bilingual (Mandarin) Fremont, CA

East West Bank
Full Time Fremont, CA 19 - 20 USD HOURLY Today
Job description

  • Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange
  • Document large deposit over Currency Transaction Reports
  • Identify fraudulent activity to prevent potential loss to the bank
  • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements
  • Maintain strong relationships with existing customers and cultivate new customer relationships
  • Cross sell and refer products (wealth management, mortgage) that fit customers’ needs
  • Have strong knowledge in using digital resources and technologies to optimize clients’ digital banking experience
  • Is confident in educating clients on conducting banking transactions online, via mobile app and self-service portals

Qualifications

  • High school diploma or general education degree (GED) required; Bachelor’s degree highly preferred
  • 1 year of recent customer service and cash handling experience
  • 1 year of previous teller / new account experience in a banking institution preferred
  • Ability to learn products, services, and procedures quickly and accurately
  • Excellent customer service skills
  • Strong attention to details and time management skills
  • Proficiency in Microsoft Word and Excel
  • Flexibility to work on weekends when needed

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Associate Banker- Bilingual (Mandarin)
East West Bank

www.eastwestbank.com
Pasadena, United States
Dominic Ng
$2 to $5 billion (USD)
1001 to 5000 Employees
Company - Public
Banking & Lending
Finance
1973
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