Assistant Reception Manager - Stratford-Upon-Avon Stratford-upon-Avon
Job description
Assistant Reception Manager - Stratford-Upon-Avon
Assistant Reception Manager 24000 per annum Hotel Indigo Stratford Upon Avon, Stratford Upon Avon
In the heart of this Shakespearean market town is our boutique Hotel Indigo Stratford-upon-Avon, surrounded by the wealth of culture this idyllic town has to offer. Steeped in history and home to William Shakespeare, we share our neighbourhood with his 16th-century birthplace. You will recognise links to Stratford’s heritage throughout the design of our boutique hotel rooms.
Formerly the Falcon Hotel, this stunning historic building has been in the heart of the Stratford-upon-Avon neighbourhood for centuries. The original Tudor decorative black and white half-timbering and slanted windows are now blended perfectly with a modern and stylish design that provide guests with a unique boutique hotel. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood.
Also home to The Woodsman our Restaurant with a core field to fork philosophy. The Woodsman offers a traditional approach to contemporary British cooking in comfortable and convivial surroundings.
This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.
The Role:
We have a fantastic opportunity for an Assistant Reception Manager to join our team. Supporting the Reception Manager you’ll help lead the organisation and running of the reception department. You’ll be front and centre of our stage leading your team to provide guests and visitors with a warm welcome and unparalleled service. Your number one priority is the customer experience and you will have a strong track record in motivating and leading a team, whilst also being prepared to roll up your sleeves and get stuck in! You will be someone who likes to get to know people, be able to start authentic, genuine conversations and inspire our guests to create wonderful memories.
Strong attention to detail and a good understanding of front office systems and procedures is essential. You will be incredibly structured and encourage strong working relationships between the other Front of House departments, supporting them when needed, to work together to ensure the smooth running of each area.
The Ideal Candidate:
We’re looking for an Assistant Reception Manager that will inspire the team to put our guests at the heart of everything they do. You’ll need experience working in a similar role within the hospitality industry, ideally within a Front of House department. You’ll have led a team and be confident in communicating across all levels and supporting the Reception Manager and other HOD’s with the smooth running of each department. Your daily priorities will change based on the needs of the business so being flexible and adaptable is a must for this role.
All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
- 50% off your bill when you dine in one of our R
