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The Role
The Artist Communication & Support team is vital for both attracting potential customers as well as caring for existing customers. This is achieved through online communications by answering product and service questions, being a resource for industry insights and education, and maintaining daily tasks and schedules efficiently.
You will be bridging the gaps between the company and its user base, able to identify and understand the key needs of the service users and communicate them to the rest of the company.
The target is to ensure excellent service standards and maintain high customer satisfaction. What we want
We are looking for a friendly, confident and tempered candidate who will bring passion and positivity to the team, someone capable of undertaking a demanding and capricious, yet rewarding workload.
The ideal candidate should:

Be a strong team player with the ability to collaborate closely with others.
Have the ability to work to targets and quotas.
Be an excellent communicator. We prefer a casual and friendly tone, whilst remaining informative and professional.
Be positive and enthusiastic in their attitude towards other people.
Have strong attention to detail, problem solving and organizational skills.