Area Operations Coach - North West Lancaster, England
Job description
MORE ABOUT THE ROLE
Our Area Operations Coaches work within QFM Group as part of the KFC brand and have responsibility for between 8 and 10 restaurants and lead a large team in the Northwest (covering Blackburn to Dumfries).
The focus of the Area Operations Coach role is to provide transformational leadership and high impact coaching in order to support their team to achieve overall unit performance across four key metrics (People (always first), Guest, Sales and Profit) as well as guest satisfaction. This role will require commercial acumen and the ability to think beyond the core operational elements in order to effectively lead and inspire a team to achieve amazing results.
KEY JOB FUNCTIONS INCLUDE:
We’re looking for motivated, savvy multi-site leaders who can teach us a thing or two. We promise to return the favour. Like us, you believe everyone has the potential to make a difference; you’re passionate about food (especially chicken!) and always putting our guests first. We embrace those who imagine how big something can be, go for breakthrough, and have fun doing it and that’s where you come in.
This role requires leadership ability, a strategic medium to long term view which translates into:
- Setting, engaging and executing the area/region vision
- Analysing trends and pushing yourself and your team to produce multiple solutions to drive step-change performance
- Thorough commercial and strategic planning as well as execution
- In-depth management and operational expertise
- People focused at all levels – rapport and relationship building as well as more formal team and individual development
- Influencing skills at all levels of the organisation
- Ability to work remotely yet establish and maintain lasting relationships throughout the operations teams
- Driving the results of each of the restaurants within your area
INDMANAGE
