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The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant on a part-time permanent contract to join our supportive team, based at our Stoke Gifford Retirement Village in Bristol.

This is a fantastic opportunity for an experienced Housing Support Assistant to join our friendly team at our Stoke Gifford Village and support the village’s commitment in delivering ExtraCare’s mission of “better lives for older people”.

Benefits include

• Contributory Pension
• Employee Assistance Programme
• Life Assurance
• Cycle to work scheme
• 33 days annual leave including bank holidays pro rata for part time
• Option to purchase or sell additional annual leave
• Free Gym Membership

Role Details

• Role: Housing Support Assistant
• Hours: 20 hours per week (including working one in three weekends)
• Salary: £11.45 per hour annum (£11,940, pro rata of FTE)
• Location: Stoke Gifford Village, Bristol, BS16 1YF

Extracare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

What will you do as our Housing Support Assistant?

• Showing potential residents around the village.
• Helping to settle in residents to their new home; and
• Responding to tenancy or lease issues that may arise.
• Ensure that residents’ wellbeing is monitored daily, and to
• Ensure that residents thrive within a retirement setting.
• You will regular carry out resident visits and be involved in community meetings
• Work collaboratively with other teams to ensure resident needs are met.

Our ideal Housing Support Assistant will be: -

• Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
• Engaging, positive personality
• Empathetic, friendly, and able to build relationships with residents who will have varying needs.
• Solution focussed with a creative outlook to resolve issues
• Able to work under pressure calmly and prioritise your work

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Do not miss out! Click ‘apply’ now to make a difference to the lives of older people as our Housing Support Assistant.

This post will be subject to two satisfactory references, medical clearance and Home Office right to work clearance.

• Closing Date: 30th June 2023
• Interview Dates: w/c 3rd July 2023

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process

ExtraCare reserve the right to close this job advertisement early.