Advice Trainee
Job description
Salary : £20,441 per annum (pro rata)
Hours: 22.5 - 37 per week
Responsible to: Advice Service Manager
Applications closing date: 27 March 2023 (9.00am)
Reserved interview dates: 5-6 April 2023
North Yorkshire Citizens Advice and Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to their community. The role is office based only - this can be any of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton).
The Advice Trainee will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment housing, family and other legal issues over the phone, by email and via webchat.
The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 22.5 - 37 per week
Salary: £20,441.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Reference ID: Advice Trainee March 2023
