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Due to a recent growth in applications we have several exciting opportunities for individuals to join our motivated and professional admissions team at the University of Reading. As an Admissions Administrator you will facilitate admissions to all award-bearing courses at the University. You will support applicants, prospective applicants and their advisors throughout the admissions process, including responding to enquiries, assessing applications and processing recommendations from tutors.

You will have:

• Good administrative skills
• Ability to use IT systems and software appropriate to the role
• Good interpersonal skills
• Good communication skills
• Excellent attention to detail
• Willingness and ability to work effectively and accurately under pressure and to tight deadlines
• Ability to work to guidelines and procedures
• Dedication to operational excellence and the highest levels of customer service

No previous work experience in University admissions is required and we provide extensive training to all new starters, including a full induction programme of training and shadowing with other team members.

We know that our team are essential to our success and as such we value our staff highly. There are several benefits to working with us:

Hybrid working arrangements: everyone has their own dedicated workstation in our friendly open plan office on campus and we also support hybrid working. Admissions Administrators can work from home two days a week if they wish, and we will provide all the technical equipment needed to do so.

Generous annual leave allowance: The University believes that it is important for all employees to balance their work and personal lives. We offer a generous entitlement of 21 days (increases to 25 days after 5 years in service) in addition to 8 bank holidays and 6 additional closure days at Christmas and Easter time each year where no staff are required to work.

A vibrant place to work: as a member of staff you can receive discounts at a number of amenities across the University of Reading’s food outlets, restaurants, cafes and bars as well as a generously discounted membership at SportsPark which includes extensive indoor and outdoor sports facilities a short walk away from the office: https://sport.reading.ac.uk/membership/staff/

A diverse workforce: We know that we can only achieve our vision of being a world-class, forward-looking, confident, and ambitious university by recruiting, supporting, and developing staff from the widest variety of backgrounds. We have a proud history of diversity and inclusion and are working actively on several key initiatives to continue this: https://www.reading.ac.uk/diversity/

More information on the benefits of working at the University of Reading can be found here: https://www.reading.ac.uk/human-resources/working-life

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.