Administrator, Operations Control Leicester, England
Lloyds Banking Group
Full Time
Leicester, England
21285 - 23650 GBP ANNUAL Today
Job description
End Date
Tuesday 13 June 2023
Salary Range
£21,285 - £23,650Agile Working Options
Job Description Summary
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Job Description
JOB TITLE: Administrator – Operations Control
SALARY: £ 23,370
LOCATION(S): Leicester
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity
This role is within Embark Pensions, part of the Embark Group who are part of the Lloyds Banking Group.
The Operations Control team is a critical part of our operations function. In your role as Administrator your primary focus will be ensuring that the Company aligns with HMRC and other requirements in the course of providing pension scheme administration services and meeting its duty of care obligations as a trustee. The scope of the role covers the support of both pension administration functions and in particular the usage, management and reconciliation of the back-office systems.
Key Tasks and Responsibilities include, but are not limited to:
- The role is responsible for handling transactions in and out of the SIPP bank accounts to ensure they are reconciled accurately against our administration systems identifying any discrepancies or potential issues which may arise
- Supports other administration teams through monitoring various tasks and reporting exceptions for their review, also completing daily checks on processing of bank files and resolving any discrepancies, also completing the reconciliation of various bank accounts.
- Monitoring / assisting with raising system issues to ensure the route cause and fix required is identified, and communicated to relevant administration teams
- Responsible for processing various batch processes on administration system (contributions, RAS, Pension Payments, Payroll, Property Lease and invoice) and production of cash forecasting reports
About us:
Embark Group is one of the largest retirement solutions providers in the UK. A technology-led business that provides an investment platform and a wide range of digital investments, pensions and workplace solutions. Embark is now part of Lloyds Banking Group, a leading UK based financial services group providing a range of banking and financial services, passionate about personal and commercial customers with a clear purpose; to help Britain prosper. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a phenomenal place for everyone. Including you.
What we need from you:
Delivering excellence is no easy task, particularly when you're redefining a business. So we’re looking for someone with the right experience and behaviours to join our team.
The ‘DNA’ we look for starts with high proactivity and tenacity, the desire to deliver service excellence, attention to detail and a passion for both innovation and continuous improvement. As well as this, you'll need to have:
- Comparable experience in a regulated pension environment, ideally coordinating SIPP or involvement in reconciliations / operations control
- Strong interpersonal and communication skills with a proactive and inquisitive nature which gives you the ability to innovate and challenge in support of the business model we are operating
- Proficiency in using MS Office with advanced knowledge of Excel.
Key to success will be your attention to detail, your analytical and problem-solving skills, your focus on getting things right first time and your drive for continuous improvement.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days’ holiday, with bank holidays on top
- A variety of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
