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An element of flexibility may be required

The Patient Booking Service is a Trust wide centralised admin team handling referral, outpatient appointment booking and reception services. We have some exciting opportunities arising within our administrative teams for anyone enjoying contact via the telephone with patients, their relatives and carers, GP's and other service providers we work with closely.

The job holder will provide telephone and administrative support across the service. This includes dealing with telephone queries, post, printing referrals and appointment letters, arranging transport and interpreters, cancelling or rescheduling appointments and updating patient information on the Trust's Electronic Patient Record system.