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Job description

I am looking for am Administrator to join a fast paced Health & Social Charity based in Stockton.

Responsibilities:

• Ensure that telephone calls and visits from service users, outside agencies are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To undertake reception duties as needed, ensuring highest standards of customer service, safety and comfort are adhered to
• To ensure effective processing of correspondence/data entry as required.
• To effectively manage referral procedure in service, ensuring the all KPI’s are adhered to including waiting times and processing of information
• To contribute to effectively managing the premises, including relevant health and safety checks, supporting maintenance visits, room booking and risk management.
• To support the management of meetings including sending invites, managing agenda, taking minutes and distributing minutes and actions to delegates
• To support colleagues in the management and set up of events and campaigns within the service.
• To support the development of marketing material and communication bulletins for service users and other stakeholders.
• To oversee the services online filing system, ensuing folders are kept up to date and archiving takes place accordingly.
• To ensure sufficient stock of essential office items and maintained through agree processes and suppliers.
• To collate, monitor and report data/information & statistics as required.
• To maintain and assist with the setting up of a general filing system within the project.
• To maintain and balance local petty cash systems under the direction of the senior administrator and photocopying
• To ensure that admin, record-keeping and communication within the project are maintained.
• To undertake prescription administration duties including appropriate generation, storage, recording and distribution of prescriptions in line with policy and local procedures.

Person Specification:

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Good organisational skills
• Confident and effective communication skills, both verbally and in writing.
• A mature, empathetic and non-judgmental attitude towards service users.
• The ability to respond flexibly to the demands of the post.
• Resilience and confident managing difficult situations

Hours of Work:

• Monday to Friday: 9am - 5pm (37.5 hours)

Job Types: Full-time, Permanent

Salary: £21,888.00 per year

Benefits:

• Flexitime

Schedule:

• Day shift
• Flexitime
• Monday to Friday
• No weekends

Work Location: In person

About Jackson Hogg

CEO: Richard Hogg
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.jacksonhogg.com