administrative assistant London, England
Job description
About us
We are professional and agile.
Our work environment includes:
- Work-from-home days
- Growth opportunities
Admin role for Dog Care Company
Looking for an enthusiastic, organised and efficient candidate with an understanding of customer service, computer skills, email formatting and the ability to learn quickly.
You will be working alongside our admin support, which will mean you are required to communicate clearly to communicate the work that has been completed to ensure things flow smoothly
General duties:
- Monitoring and answering emails
- Booking in Clients and following our booking process
- Responding to booking enteries
- Providing an outstanding level of personalised customer service at all times, sending birthday wishing to clients and more
- Offering operational support to our carers and ensuring they always have the information they need
- Making weekly schedules
- Communicating with external organisations
- Occasional basic bookkeeping such as the raising and processing of invoices
- Helping to promote the business via our social media accounts
- Ordering supplies
- Working alongside admin support to get all tasks completed efficiently
Requirements:
- Must have your own computer or laptop that works to a high speed
- A warm and friendly personality
- Excellent communication skills, written and verbal. Your English must be fluent
- Good working knowledge of Microsoft Office applications and an ability to adapt to new computer software
- A hands-on approach and strong telephone manner
- An ability to deal professionally, calmly and tactfully with customers
- A reasonable knowledge and practice of social media marketing
- The ability to work alone and in a team
This is a part time paid role and the position is for 3 - 12 months with the oppertunity to continue on if required
Job Types: Part Time / Contract length: 3 - 12 months / Working days: 2 days per week
Salary: £10 per hour
Schedule:
- Day shift 9am - 3pm / 3pm - 8pm
- Tuesday and Sunday with possible other days
Ability to commute/relocate:
- We are based in East London, for your first month you will be required to work at locations in the E14/E3 area, with days where you will work from home
Work Location: In person/Work from home
Job Type: Part-time
Part-time hours: 12 per week
Benefits:
- Work from home
Schedule:
- Day shift
- Night shift
Ability to commute/relocate:
- LONDON, E14 7GH: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
- English (required)
Shift availability:
- Day shift (required)
- Night shift (preferred)
Work Location: Hybrid remote in LONDON, E14 7GH
Expected start date: 24/07/2023
