Administration Officer Sale, England
Job description
What is a typical day like in the role of a Group Operations Officer?
You will spend your day on a variety of activities, you will be talking to our members, building a relationship with them in order to help them with their enquires, ensuring their network requirements are kept up to dated, helping new members with their joining process or supporting our field team on a variety of issues whilst ensuring that internal systems remain accurate with relevant information.
What skills and knowledge would you need to possess?
You do not need prior financial services experience, as you will be trained in the role and given all relevant support required. You will need to have prior customer service and administrative experience. What is important is to have a positive can-do attitude, be willing to learn quickly and be hands on in your approach. This is a small team so there will always be some additional ad-hoc tasks, however giving advice to members will always be your first priority.
What will be the key objectives ahead?
The main objective is excellent communication with advisers and adviser firms, building relationships with them to increase knowledge and awareness of the service to encourage them in the habit of keeping up with their regulatory requirements. A close second is being very well organised and having excellent administration skills.
Why should you join the Group Operations team....?
There is a lot of potential for individual and team growth. This is a great opportunity to learn and to introduce yourself to the world of financial services, it’s not only an excellent gateway to our business, but if you are passionate and driven, you will be working in a positive and dynamic team, that is continually developing and making a positive impact in the business.
What’s in it for me?
Salary is up to £22,367 per annum with a host of voluntary benefits available to all staff here at SBG!
Up to 40% employee discount off Aviva products and several salary sacrifice schemes including, Childcare Vouchers and Travel Season Ticket Loans. We also offer life assurance of 8 x annual salary, Employer Pension contribution, 27 days holiday, as well as 1 wellbeing day and half day off for your birthday each year, plus personal and professional development opportunities. You will also have full access to My Aviva Extras brought to us through Reward Gateway - a shopping discount and cashback reward scheme with access to over 800 high-street and online retailers.
To find out more about SBG, visit our Careers page (www.sbg.co.uk/careers)
At Sesame Bankhall Group we believe that diverse teams really are the best teams, we are committed to providing an inclusive recruitment experience to our candidates. Research tells us that candidates may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So, if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a go?
If you are neurodiverse or require any adjustments to be made or as a result of a disability, impairment or health condition, please do not hesitate to let us know.
Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!
Job Types: Full-time, Permanent
Salary: £22,367.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- M33 7RR.: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: Hybrid remote in M33 7RR.
Reference ID: BCRA
