Postgraduate Taught Administrator South Kensington, England
Job description
The Dyson School of Design Engineering is the tenth and newest engineering department at Imperial College London with degree offerings spanning undergraduate through to doctorate level. The School’s students draw upon a range of engineering and scientific principles as well as design thinking to find solutions to real world problems, often gestated through their degrees and occasionally spun out into cutting edge startups.
The School is delighted to open its search for a dedicated administrator that will provide high quality end to end care for its taught Master’s degree programmes. A unique and invigorating element is collaborative degrees with the nearby Royal College of Art on a programme stretching back some forty years and being a pioneer and leader in the field of engineering and design practice.
As that hints, while the accolade of successful, long running programmes is not new to the School, as it now pivots into a phase that sees steady state student numbers and the advent of new programme offerings on the horizon, the School is looking forward to bringing its taught Master’s degrees under the care of a new administrator in the close knit team.
Responsibilities of the role extend to the day-to-day administrative affairs towards the smooth running of programmes and being a primary contact point throughout the student life cycle; from initial enquiry through to general enquiries, assessments, graduation, record keeping and alumni relations. An ability to engage with the School’s students with compassion and care is essential.
As touched on above, the advent of new programmes in development will entail some quality assurance activity. Some previous experience around programme validation processes would therefore be advantageous, however is not a requirement.
The successful candidate shall join a small administrative team in a leafy open plan office set in the heart of ‘Albertopolis’. Per the attached job description, there are defined areas of responsibility and an expectation that the team branch out at intervals to collaborate on key School events such as open days and degree shows.
Duties and responsibilities
Your key duties will include:
- Day-to-day administrative responsibility of the School’s Master’s degrees
- Timetabling and room bookings
- Admissions for Master’s degrees
- Assisting with curriculum changes and the development of new degree offerings
- Organising assessments and examinations
- Working with College systems to maintain an up to date and accurate record of students
- Working closely with key internal stakeholders to collaborate with academic and industrial partners
- Being the primary contact point for Master’s students and providing them with superlative customer service
Essential requirements
To excel in this role, you will need to:
- Have experience in a comparable role
- Be comfortable in pressurized environments and have an ability to juggle multiple tasks, effectively prioritizing on the fly with little supervision
- Be a team player with a strong work ethic
- Be able to take overall responsibility and use initiative to solve problems
- Have good IT skills
- Be passionate about good systems at work and the pursuit of review towards better practices
- Act with empathy and care to promote a culture of support amongst your colleagues and the student body
- Be open to shifting landscapes such as new programmes or new software packages and systems at the College
Further information
This role is full-time and open ended.
The office is based at Imperial’s South Kensington campus with the possibility of occasional travel to partner campuses at Kensington, Battersea and White City (shuttle buses operate).
The College currently has a pilot flexible working policy that affords the current team the successful candidate would join an ability to work in hybrid mode, featuring minimum days in office. This can be discussed further at interview.
APPLICATION INSTRUCTIONS: please read carefully:
- It is essential to read through the job description on this page
- Please apply using the ‘Apply Now’ button above if you feel you meet the person specification in the job description
- Your personal statement should clearly outline the ways in which you meet the items in the person specification marked ‘E’ – essential. Feel free to use headers to guide reviewers and to address multiple criteria simultaneously in your statement sections, as you see fit.
- All candidates will be contacted after shortlisting is completed
Should you have any informal questions about the role, please contact Momo Rahim on [email protected].
For queries regarding the application process, please contact Monika Delczyk on [email protected].
For technical issues when applying online please email [email protected].
Closing date: Wednesday 22 February 2023.
Interviews: Late February to early March 2023.
Prospective commencement: May 2023 or earlier, if feasible; to be discussed at interview.
Documents
- Postgraduate Taught Administrator - JD.pdf
