Job description
Accounts Receivable
Fairmont St. Andrews encapsulates luxury, and this experience begins and ends with our colleagues. We are looking for a talented individual to join our fantastic Accounts team at the Fairmont St Andrews, one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
As Accounts Receivable you will record and compile summaries of the financial transactions of the business for management purposes.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Bar & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 10 minutes from Leuchars Railway station and 25 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Alongside a highly competitive salary we offer a fantastic range of benefits and rewards for our colleagues to enjoy, including discounted rates at Accor properties worldwide. Additional benefits include:
What is in it for you:
· Competitive salary
· Staff shuttle service to/from St Andrews
· Complimentary staff canteen
· 50% off dining in our Food and Beverage outlets
· Employee rates for Spa treatments and green fees
· Access to gym and pool services
· Growth opportunities
· On-the-job training
· Regular social events
What you will be doing:
- To ensure that all customers requiring a credit account receive a credit application form. To log and monitor each applications progress.
- To ensure accuracy of invoicing prior to despatch and sending out.
- To ensure that invoices are despatched within 24 hours from time of guest departure (leisure/individual) and within 72 hours in case of functions.
- To maintain file of deposit invoices, as invoiced by inter departments, ensuring their timely execution and collection.
- To ensure all cash is allocated correctly, including deposit receipts.
- To allocate BACS payments in A/R weekly and reconcile.
- To make adjustments on the A/R system as necessary, ensuring that the adjustments are authorised by the Operations Accountant.
- To ensure that credit notes processed into the A/R system are properly authorised by the Operations Accountant.
- To undertake collections on the credit accounts in line with company credit policy, utilising telephone, and computerised statements and letters. To ensure that all telephone collections are undertaken on a priority basis and that customer contact is recorded on the debt collection system.
- To ensure that invoice and payment queries are resolved quickly and efficiently within the designated timescales.
- To withdraw credit facilities in line with the company credit policy and in agreement with the sales teams and management.
- To utilise debt collection agents as per company guidelines.
- To ensure that Front Office In and Out ledgers are reviewed daily.
- To hold and chair credit meetings on at least a monthly basis and ensure agreed action is taken.
- To establish the highest level of communication, co-operation and goodwill with internal and external customers and ensure that all external queries are responded to within 24 hours.
- Train other departments to ensure company credit policy is followed at all times and encourage teamwork.
- Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
- To carry out additional tasks as instructed by the Finance Manager and reasonable request by the General Manager.
Your experience and skills include:
· Service focused personality
· Previous experience within a similar role is preferred
Your team and working environment:
Leading and working within a team in a fast paced environment
Candidates must be eligible to live and work in the UK
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,500.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Shuttle service provided
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Tips
Ability to commute/relocate:
- St Andrews, KY16 8PN: reliably commute or plan to relocate before starting work (required)
Experience:
- Accounts Receivable: 1 year (preferred)
Work Location: In person