Job description
- Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner.
- Research and resolve guest billing disputes in a timely, friendly and efficient manner.
- Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills.
- Prepare and post daily receivables from event contracts and balance totals to the General Ledger.
- Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature.
- Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner.
- Prepare journal entries.
- Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)
QUALIFICATIONS: High school diploma or equivalent with knowledge of basic accounting. Computer literate. Good communication and interpersonal skills. Must have command of the English language, written and verbal. Must have mathematical skills. Must be proficient and experienced with current computer software programs. Prior A/R & Collections experience a plus.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.