Find More Than 10K+
United Kingdom Jobs

Role Responsibilities

• Understand the clients’ business and risk management needs and support the delivery of those needs through the provision of ongoing service
• Keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed
• Preparation of market documentation in accordance with clients and market needs
• Support the creation of presentations for both new and existing clients
• Accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies etc)
• Ensure that market documentation is closed in a timely manner, making particular note of Premium Payment Warranty provisions and contract certainty deadlines and diarising as appropriate
• Liaise with technical teams to assist the delivery and processing of insurance placements
• Maintain accurate and concise placing files, using corporate document management system
• Liaise with compliance to ensure all procedures are followed
• Accurate and timely input of data in all applicable systems
• Perform quality control checks on all documentation
• Grow existing portfolio by identifying new, and/or existing opportunities and participate in cross selling across Miller (where applicable)
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
• Promote Miller brand and values to enhance Miller’s reputation in the market

Competencies

• Delivers routine work, largely autonomously, and in line with agreed standards.
• Maintains standards even when under pressure and requirements change. May seek direction for more complex work.
• Maintains and provides accurate information, showing an advanced understanding of relevant systems and processes.
• Pays attention to detail in own work and may regularly review the work of others in the team.
• Actively seeks feedback to improve own work.
• Seeks to learn from own mistakes and spots opportunities to keep improving own work.
• Contributes to innovation and process efficiency improvements for own team.
• Plans and prioritises own work, managing unexpected events and interruptions to deliver to agreed deadlines.
• May supervise the work of others.
• Seeks direction with more complex, unfamiliar work.
• Contributes to short to medium term plans (1-2 years).
• Communicates progress and, where appropriate, plan revisions.
• Contributes to and suggests process improvements for the team.
• May manage small projects or have responsibility for small parts of larger projects.
• Resolves all routine problems with autonomy, may delegate basic / routine problems to others.
• Anticipates most common problems impacting the team and takes preventative measures.
• Analyses information to identify key issues and options.
• Provides information for others, checking accuracy and identifying where additional information is needed.
• Considers impact of decisions for the team.
• Helps others to resolve common problems.
• Identifies key information and messages.
• Considers needs and preferences of audiences, adapting communication content and channel accordingly.
• Writes accurately, clearly, concisely and correctly to engage audience.
• Contributes to communication plans for own team.
• Identifies key stakeholders and seeks input.
• Handles some difficult questions and challenging conversations related to own work (and that of others if managing a team).
• Provides clients with a prompt service and accurate, up to date information.
• Demonstrates knowledge of clients’ needs and provides information that helps the client make informed choices that best meet their needs.
• Establishes close relationships with clients and market partners.
• Works on moderately complex accounts with a minimal level of guidance, escalating as needed.
• Develops account plans and manages resources.
• Has a broad understanding of Miller’s products and services, the clients’ core business, and relevant markets.

Qualifications

• Diploma in CII preferable

Knowledge

• Good attention to detail and organisational skills
• Ability to work independently and under pressure

Experience

• Experienced in producing MRCs